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Microsoft Arc Touch bluetooth Mouse Surface Edition lag on my Dell XPS 15

Hallo,

Yesterday i bought the Microsoft Arc Touch Mouse (Surface Edition) to use it on my Dell XPS 15 Laptop.

Pairing works fine, but when i use the mouse there are strong lags sometimes.

Its totaly annoying, i cant work with it :(

After that i tried to use it on my Desktop pc running Windows 8.1

There it works perfectly.

So is it a problem with my Dell Bluetooth driver? or is it  Windows 10 problem?

I already installed the new windows update und reinstalled the dell bluetooth drivers but still extreme laggs.

Plaese help

Answer
Answer

Okay Guys i got the Solution!

Here is  how it works 

original text found on reddit.com:

"Just found a possible fix. Go to Device Manager -> Network Adapters -> Dell Wireless 1830 ac -> Properties -> Advanced. There you should see a list of various parameters to change. Scroll down to "Bluetooth Collaboration" and set it to "Disable". Now my mouse is working perfectly! Think I found a post somewhere else which mentioned to change it from "Auto" to "Enable" and that actually made it worse. But disabling it helps.
EDIT: When using my mouse in Chrome, I just now felt a few skips/lags. It could be the webpage loading even."

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Question Info

Last updated August 11, 2022 Views 4,431 Applies to: