Microphone stopped working after latest Windows update

I've been unable to join Teams and Zoom calls as my internal microphone stopped working after the April 13 Windows update.  I've checked to ensure that my drivers are up to date and everything else is fine.  Seems like others are having the same issue.  I'm using a Lenovo ideapad 330S
Good Day C_124,

My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.
-Press Windows key + X
-Go to Settings
-Click Update and Security
-Click Troubleshooter then Additional troubleshooter.
-Look for Speech and run the troubleshooter.

Once done proceed with these steps.
-Press Windows key + X
-Go to Device Manager
-Expand the Audio Input and Output
-Look for Microphone driver that was installed
-Right click and Update
-Look for "Browse my computer for driver
-Let me pick drivers available drivers
-Choose an old driver and use it.

-Go to Control Panel
-In Control Panel, select Large icons from the View by drop down menu.
-Select Sound.
-Select the Recording tab
-Right click the Microphone and click Enable.
-Right-click it again and select Set as Default Device.
-Right click Microphone and click Properties.
-Click the Levels tab, then drag the volume slider towards the largest value.
-Click OK

Turn on Microphone Privacy in each app.
Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.
Then, allow apps access to your microphone.
Once you've allowed microphone access to your apps, you can change the settings for each app.


Restart and check.

If issue persists, proceed with these steps.

-Press Windows key + X
-Go to Device Manager
-Expand the Audio Input and Output
-Look for Microphone driver that was installed
-Right click and Uninstall.

Once uninstalled, go to this link below and download the driver.

https://download.lenovo.com/consumer/mobiles/hx...

Once downloaded and installed , restart your computer and test the Microphone.

I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.
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Hello,

See if this fix helps you:


https://www.kapilarya.com/fix-microphone-not-working-in-windows-10

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

---------------------------------------------------------------------------------------

Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP, since 2016 · Windows Help (www.kapilarya.com)

Was this reply helpful?

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Question Info


Last updated July 20, 2021 Views 39 Applies to: