Microphone on Windows 10 (HyperX Quadcast S)

Hello,

I have been having this issue for a while, and I have no clue what is causing it.

I recently swapped out microphones to a hyperx quadcast, however any time I pull up discord, OBS, or really any program using the microphone it stops working. It works fine and there is no issue with it, I have updated all drivers and checked multiple usb ports. The microphone works up until I join a call or start using it with a program, and when it stops working it makes a loud audible pop noise and then Stops taking all input. I can clearly see the microphone is still on and connected, just not recieving audio input. I had this problem with my last microphone which prompted me to get this one. I just re-installed all the drivers after uninstalling, restarted my computer, updated BIOS etc and nothing seems to work. Any help would be greatly appreciated.

Thanks!

EDIT: I forgot to add in that I actually am able to reset the mic working properly by leaving the call and re-joining the call, or unplugging and re-plugging it back in. but this temporary fix only lasts for a few minutes at most, then I get the loud pop and all sound cuts out.

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Carlo TJ

Independent Advisor

Good Day CdeEX,

My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.
-Press Windows key + X
-Go to Settings
-Click Update and Security
-Click Troubleshooter then Additional troubleshooter.
-Look for Speech and run the troubleshooter.

Once done proceed with these steps.
-Press Windows key + X
-Go to Device Manager
-Expand the Audio Input and Output
-Look for Microphone driver that was installed
-Right click and Update
-Look for "Browse my computer for driver
-Let me pick drivers available drivers
-Choose an old driver and use it.

-Go to Control Panel
-In Control Panel, select Large icons from the View by drop down menu.
-Select Sound.
-Select the Recording tab, then right-click on any empty place inside the device list and tick Show Disabled Devices.
-Right click the Headset Microphone and click Enable.
-Right-click it again and select Set as Default Device.
-Right click Headset Microphone and click Properties.
-Click the Levels tab, then drag the volume slider towards the largest value.
-Click OK, then click OK.

Turn on Microphone Privacy in each app.
Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.
Then, allow apps access to your microphone.
Once you've allowed microphone access to your apps, you can change the settings for each app.

Restart and check the Microphone.

If issue persist, let's download the updated driver from the manufacturers website.
What is the exact model of your computer?

To check the system model proceed with these steps.
-Press Windows key + R
-Type msinfo32 and hit enter.
-Look for the system model and provide it here.

I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.

*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.

Microphone on Windows 10 (HyperX Quadcast S)

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