Microphone not working in Zoom Conference

I cannot get the microphone to work when on a Zoom App conference.  I have a brand new HP notebook using Windows 10.  Any suggestions?
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Hello THOMAS_SMITH_915,

My Name is Paul one of the Community Expert and a Windows User like you. I am sorry that you are having issues with your MIC using ZOOM App. First lets try to perform some triage to replicate the issue.

1. Check Privacy Settings.

* Click Start and search for PRIVACY SETTINGS and open it.
* Look at the left side for APP PERMISSIONS and choose Microphone.
* Make sure that the access to your MIC is ENABLED.
* If you downloaded it from MS Store scroll down and make sure that ZOOM has access.

2. Check if the MIC is the Default Device

* Click START and search and open Sound Settings.
* In the Right corner you will going to see SOUND CONTROL PANEL. click it.
* Go to Recording TAB and make sure that your MIC is under default.

3. Check your ZOOM in App Settings

https://support.zoom.us/hc/en-us/articles/20136...


Regards,

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HI,

What needs to be done if the Zoom app is installed but does not show up in Microphone Privacy Settings?

I have checked the mic with all the other apps, all the other tests on Mic I have done, but I just cant seem to make the mic work in Zoom meetings. 

Additionally, The mic. works if I connect an external. But the speakers don't work when this happens. 

Thanks in advance. 

Hemang

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It is possible that you're facing the issue because you haven't enabled Microphone privacy settings in Windows 10

You can check this blog post: 
https://geekermag.com/fix-zoom-microphone-not-working-windows-10/

For step by step instructions. The post also has other solutions which worked for users reporting about the same issue.

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I am still having trouble with my microphone for Zoom. It works for all other apps and Zoom is allowed. Not sure what to do.

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The zoom app still doesn't appear?  why?

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What needs to be done if the Zoom app is installed but does not show up in Microphone Privacy Settings?

I have checked the mic with all the other apps, all the other tests on Mic I have done, but I just cant seem to make the mic work in Zoom meetings. 

Additionally, The mic. works if I connect an external. But the speakers don't work when this happens. 

Thanks in advance. 

Hemang

Hello,

*edited*

IF the response and links from A. User and Viney do not already help... first off, the app itself might not show up in the privacy settings, just the Microphone usage settings (it depends on your operating system). If it does not, however, and your computer shows all other apps, I would try re-installing Zoom.

Since you said the mic works if you connect the external, perhaps work with that? Are your speakers external? You might have to re-insert them and select them as primary. I have always had to reinsert my external camera and reselect it as primary/default whenever utilizing Zoom. You might have to reboot and re-check those settings after initializing them.

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The microphone stopped working on my daughter's reasonably new HP laptop in Zoom only.  I checked the privacy settings and it's enabled.  The microphone seems to work everywhere else except Zoom.  I went into the Zoom settings, chose the proper microphone, tested it, and it did not work.  The speaker works fine.  My next move is to uninstall and reinstall Zoom.

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Same issue, new computer. Was this resolved? 

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Same issue, new computer. Was this resolved? 

Hi all

I have tried all of the above and I’m still having issues does anybody have any ideas I’m at a total loss as to what to do. It does not work on zoom only!!

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I bought headset for $20 and an using that instead of fighting the hp problem.  Works great😝👍

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Last updated June 10, 2021 Views 16,532 Applies to: