Windows 10 Top Contributors:

questions_ - neilpzz - Ramesh Srinivasan ✅

April 10, 2025

Windows 10 Top Contributors:

questions_ - neilpzz - Ramesh Srinivasan ✅

Choose where you want to search below

Search the community and support articles
Windows
Windows 10
Search Community member

Ask a new question

AlexaHookfin

Microphone does not work on my new HP Spectre

I have a Spectre that I purchased in August 2019 for school and work. I cannot get my microphone to work for zoom meetings or google meets. I have changed settings and followed the privacy instructions and nothing has worked. My coworkers can see me but not hear me. My webcam and microphone are built-in. I really need access to the microphone for my work meetings due to the stay at home orders. Please advise.

This thread is locked. You can vote as helpful, but you cannot reply or subscribe to this thread.

Report abuse

Type of abuse

Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Hateful content that attacks, insults, or degrades someone because of a protected trait, such as their race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, disability status, or caste. Any content about suicide and self-harm that could be dangerous. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

Replies (31)

* Please try a lower page number.

* Please enter only numbers.

1 2 3 4 Next

* Please try a lower page number.

* Please enter only numbers.

A. User

Hi AlexaHookfin,

My name is Lee and I'm sorry for the inconvenience.

I have few suggestions that you may try:

1. Give App permission:
• Settings > Privacy > Microphone > Make sure the toggle button for the specific App that you are using is ON

2. Set the correct Input device
• Settings > System > Sound > Input > Choose your input devices - the correct Microphone must be selected

3. Run the Troubleshooter:
• Settings > System > Sound > Input > Click the Troubleshoot button under Input and make sure the Test your Microphone bar can detect sound

4. Download and Install all the latest Windows Update
• Settings > Update & Security > Windows Update > Check for Updates

If my suggestion did not solve the issue, please reply back and verify the make and model of your PC or if it's a custom built, please provide the model of the Motherboard so we can try other step.

Kind Regards,
< / L e e >

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

1 person found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

NataliPahl

I have the exact same problem and I having been pulling my hair out!!!! I tried all of the above and nothing worked. Any other suggestions?

Thanks

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

AshleyHughes5

Same problem here! Solutions??

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Doctor Randy

I'm in the same boat...have tried everything, except apparently the correct one!!

Has anyone received a solution that works??

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

StephenHH1

I have the same problem and nothing works. Spent 3 hours on the phone with Microsoft.

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

2 people found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Doctor Randy

Hey there Stephen, and thank you for the reply, and I feel you...frustrating...I spent hours today going thru all the help suggestions. At least I know my way around my computer better...everything says the mic is fully operational with proper drivers, updates, you name it!

But no joy. Was considering phone support, but now not so sure...if I figure it out I'll sure let everyone know!

Cheers,

Randall

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

1 person found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

NataliPahl

I finally took my HP Spectre to a local PC Repair shop. They were able to get it to finally work (at least for now). They of course tried all the things we have been doing and did look at forums and indicated that it was a KNOWN issue with this model!!!! They finally did a OS system re-load to get it to work. It was a pain for me to reload Office 365 and other things but it was worth it for it to finally work. I just hope future windows 10 updates don't screw it up. Of course I notice this after the 1 year warranty. I just wish HP would own up to this.

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

9 people found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

GechiY'all

Future updates WILL screw up all that work, because mine just did. I went through all that hoop and got it work for a couple months but the last update just screwed up the whole thing and im back to square 1 with no microphone!

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

1 person found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

NataliPahl

I was afraid that would happen. I must not have received the update yet. That's just so infuriating as HP knows there is a problem with the Spectre and has taken no responsibility!

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

1 person found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

chrisswanston

I had the same issue fora couple of weeks now and been driving me crazy.

I read on another forum this solution and it worked for me.

In the search bar type audio control and open 'HP Audio control' go to the input tab and change the reduce background sounds from multiple voices to only my voice and try again.

As soon as I changed that it started working again as normal.

Hope this helps

Report abuse

Type of abuse

Details (required):

250 characters remaining

Report Anonymously

Thank you.

Reported content has been submitted

99 people found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

1 2 3 4 Next

* Please try a lower page number.

* Please enter only numbers.

Question Info

Last updated April 7, 2025 Views 8,371 Applies to:

Windows
/
Windows 10
/
Devices and drivers