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McAfee says there are corrupted files in the windows system files, how to fix?

My McAfee has not been working properly due to corrupted files in the windows system files (McAfee technicians ran a SFC scan on my laptop).

What steps do I need to take to provide you with more information?


Ask McAfee technicians what files they are referring to?

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On Mon, 7 Jan 2013 13:19:13 +0000, GraceSung wrote:

My McAfee has not been working properly due to corrupted files in the windows system files (McAfee technicians ran a SFC scan on my laptop).

What steps do I need to take to provide you with more information?

If McAfee has not been working properly, consider yourself lucky. In
my view, it's one of the poorest choices of security software.
I recommend uninstalling McAfee (see
http://service.mcafee.com/FAQDocument.aspx?id=TS101331)

For an anti-virus program, I recommend eSet NOD32 or Kaspersky, if you
are willing to pay for it. If you want a free anti-virus, I recommend
one (do not run more than one antivirus program) of the following
three:

Avira AntiVir
Avast
Microsoft Security Essentials

You also need anti-spyware software (even if you run a program like
Microsoft Security Essentials, with anti-spyware capability built into
it). I recommend that you download and
install (freeware) MalwareBytes AntiMalware

Ken Blake, Microsoft MVP

Ken Blake - Microsoft MVP since October 2003

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I did, the level 2 support technicians could not tell me and insisted that I contact Microsoft directly. :(

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For SFC Results
Click Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type
 
To List
 
findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log|more
 
To Copy to Clipboard
 
findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log|clip

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it doesnt seem to work?

is that also a backward slash after cbs.log ? It looks different?

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* The character preceding more (|more) at the end of the line is the pipe character not an  l (L) or a 1 (one). Press Shift + \ for the pipe character, usually above the enter key. This pages the output one screen at a time.

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Last updated August 29, 2023 Views 1,206 Applies to: