I have been using McAfee Firewall as my firewall. Now when I try to turn it on it goes on for less than a second and then turns off. Windows Firewall also will not go on.
My computer keeps rebooting by itself so I can not finish an antivirus scan. In one place it suggested that I try it in Safe Mode but it didn't work (and it told me it didn't work because I couldn't connect to the internet). I tried "Safe Mode With Networking" and it still wouldn't let me scan.
Another thing, the last time I tried to scan it it got stuck on "C:\Windows\SysWOW64A\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet files\desktop.ini". This makes me think that this could be the problem, so I tried to get to it to put the file in "VirusTotal". I was able to get to it before I had the idea to put it in "VirusTotal" but now it won't let me in and it says:
"You don't currently have permission to access this folder."
"Click Conitnue to permanently get access to this folder."
When I try to click "Continue" it never gets through.
I tried changing the "Owner" tab under "Security" but it still won't work, so I can't check to see if the file is a virus.
Should I try downloading a new antivirus program to scan my computer?
Sorry if this is in the wrong category. I have so many problems it's not easy to categorize.