Mcafee App

I bought my HP laptop last July and it came with mcafee on it. I've uninstalled it bc I don't use it, but an install window pops up all the time saying it may take up to 20 minutes to install the app. How do I make it stop? Thanks in advance!
Answer
Answer
Hi Wendy. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

Make sure McAfee was uninstalled in Settings > Apps > Apps & Features. Restart PC.

Then run McAfee Removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=T...

Restart the PC, then type Security in Start Search, open Windows Defender Settings, there and in Windows Defender Security Center fix anything that's flagged.

If you want the best on-demand scanner download and install Malwarebytes from https://www.malwarebytes.com/mwb-download/
In it's Settings > Protection > Scan Options enable Scan for Rootkits.
Then on Scan tab choose Threat Scan and Run Scan.
Clean up anything found, restart PC and then run again until it comes up clean.

If you want to keep Malwarebytes as an on-demand scanner then you can disable its Real Time trial version in it's Settings > Accounts tab.

Next check for damaged System Files: https://www.lifewire.com/how-to-use-sfc-scannow...
If it cannot repair them see Step 10 here to continue: http://answers.microsoft.com/en-us/windows/wiki...

If problems persist perform Step 4 in the checklist to turn off any Startup Freeloaders that might still contain elements including the popup your're seeing:
http://answers.microsoft.com/en-us/windows/wiki...

If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Go to McAfee and get their removal software to completely remove all the code that Programs and features does not remove.
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Last updated April 23, 2020 Views 694 Applies to: