Mail only shows last 2 weeks of email messages

Hi euphoniumplayingactuary,

Thanks for posting your query. I understand that you can only see your email from the last two weeks. For isolation, I would like to ask some questions.

• Can you see the emails properly in web mail?
• Are you using Mail app in Windows 8 or Windows Live Mail included in Windows Essentials package?
• If using Windows Live Mail, what is the exact build version installed in your computer? To check, press ALT + F in Mail, click About.

In the meantime, if you are using Windows Live Mail, I suggest that you reconfigure your account to refresh the connection of your account to the client. Try following the steps here on how to remove and re-add again the account.

Regards,

Richard

1. On the start screen, tap or click Mail.
2. Swipe in from the right edge of the screen, and then tap Settings.
   (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Settings.)
3. Tap or click Accounts.
4. Tap or click the account you want.

Adjust any of these settings:

• How often Mail downloads your email (from as they arrive to hourly, or manually).
• How far back to go to get messages (from as short as the last three days to any time).
• What content you want downloaded (email, calendars, contacts).

(As posted by Mark Bu in November 2012)