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December 13, 2024
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LOST ALL COLOUR ON MY LAPTOP. HELP PLEASE
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1) Go into Settings > Personalization > Themes and choose a Theme which is the easiest way to reset color schemes. If you don't see one you like there browse these other free spectacular background slideshow theme packages for the Store here: https://www.microsoft.com/en-us/store/collectio...
2) If that's not enough then Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.
While there check also for newer chipset, BIOS, network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.
if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...
or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...
or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...
For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.
You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.
Then you will know you've tried everything in addition to Windows Update drivers.
3) If none of the above has helped yet then try to System Restore to a point before the problem began: http://home.bt.com/tech-gadgets/computing/how-t...
4) If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...
I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020
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If this answers your question - Then mark it so. Then others may find it.
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Around computers
since 1952
lacrumb
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Try using this Screen Filter keyboard shortcut to restore color to your screen:
Window + Ctrl + C
Power to the Developer!
MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD
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3 people found this reply helpful
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Hi DaveM121
I accidently stumbled across restore colour on screen exactly as you so kindly informed me of what to do. My wife said looking on her I-pad at e-mails you have a reply. So many thanks for your time and e-mailing me with info I HAVE KEPT YOU E-MAIL in case I get the same problem, as at 77 years old I can ill afford the time trying to find the answer again! Ha! Ha!
Many thanks for your kindness, it's its nice to know there is help out there!
Regards Albert
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Power to the Developer!
MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD
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Question Info
Last updated November 9, 2024 Views 1,985 Applies to: