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Lost account now marked as "doesn't exist" after password attack on my computer

The attacker deleted my phone number and i recieved a message for this yesterday at 15:50 (4th of April 2025).While i was confused and thought the message link was a scam i now turn from an alternative account to do my best to recover it.I can share all the details i have to try my best to assist the recovery but i am scared to share them here out in public.If any microsoft tech support or staff finds these please send me an email with all the steps i can go through to bring back my account and i apologise in advance for any potential inconvenience caused .I've already tried forms but no success there ( i even tried my 360 id in hopes of recovering it).

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Hi, Cino_482

Welcome to Microsoft Community.

We understand that you are experiencing issues with your Microsoft account being stolen by a hacker and causing your Microsoft account to not work properly, again as a Windows user I empathize with your situation, hackers are often hateful. 

Regarding your issue, due to the rules of the Microsoft community, account issues involve the privacy of the user's personal information, which may not be able to be dealt with directly for you on the Microsoft community as a public platform, account issues usually need to be contacted with Microsoft online support and live help provided to you by way of Chat, and you can start by following the steps below:How to recover a hacked or compromised Microsoft account - Microsoft Support 

  

Since Microsoft community support staff do not have access to user accounts, if you are unable to resolve your account issue using the button in the above link, you can contact online support by following the steps below and they will provide you live help via Chat on a one-on-one basis: 

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Go to the following website: Contact - Microsoft Support.    

Enter MSA.   

Click on Get Help.   

Click on Contact Support.   

Under "Products and services", select the windows. 

 Under "Category", select the Manage account sercurity. 

Click on Chat with a support agent in your web browser   

I look forward to hearing from you.  

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

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Question Info

Last updated April 17, 2025 Views 7 Applies to: