Logitech USB headset not working after Windows 8 Pro upgrade
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Hi El Rubio,
Thank you for posting in the Microsoft Community.
From your issue description I understand that you are facing issue with “Logitech H530” USB headset not working. Please let me know if I have misunderstood the issue.
In order to provide you with a quick resolution, please reply to these questions:
1. Do you receive any error message or error code?
2. Have you made any changes on the computer prior to the issue?
3. Did you try using a different USB port or device and check?
4. Is the issue confined to “Logitech H530” USB headset?
I’m glad to provide you with these methods which will help you to troubleshoot the issue.
Method 1: If the USB device is not getting detected in Windows 8, then I would suggest you to run the hardware troubleshooter to diagnose the exact issue.
Follow the steps:
a. Press “Windows + W key”.
b. Type “Troubleshooter” in the Search box and hit enter.
c. Select “Hardware and Sound” from the Troubleshooter Window.
d. Select “Hardware and Devices” under Devices option.
e. Follow the On Screen instructions.
Method 2: I would suggest you to uninstall the USB controller from the device manager. Then download and install the latest “Chipset” driver from the manufacturer’s website and then check whether your “Logitech H530” USB headset works.
Follow these steps:
a. Press “Windows key + W” from your keyboard.
b. Then type “Device Manager” without quotes in the search box and hit enter.
c. Expand “Universal Serial Bus Controller”.
d. Right click on the each controller and select “Uninstall” option.
e. Then restart the computer for changes to take effect.
f. Then download and install the latest driver from the “Motherboard” manufacturer’s website.
Method 3: You can try setting the headphone as default and check if the issue persists.
a. Right click on the volume icon in the system tray and then click "Recording devices".
b. Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
c. Right click on Headphone and then click "Enable".
d. Highlight the microphone and then choose "Set as Default Device".
e. Click Apply and Ok.
If you need further assistance, please reply and we will be happy to help you.
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Have you tried using your USB's for anything else?
If you have AI Charger installed, you need to remove. Go to http://event.asus.com/mb/2010/ai_charger/
Download latest file, on setup one of the options is "Remove/Uninstall" Do this.
Restart computer. Your USB's should work again.
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I 'fixed' my sound by changing it from 7.1 to 5.1.
But 7.1 doesn't work in windows 8 it seems.
With that I can't seem to get my mic to work either.
I tried running all my settings but nothing seems to work.
Bit I'm not running a logitech headset.
I have a Razer Megalodon USB headset.
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I don't have USB3 port.You can change to 5.1 in you windows sound options:And I don't see option to change 7.1 to 5.1 in Logitech ClearChat PC Wireless. :(
Rightmouse the speaker icon lower right corner( the windows speaker icon) -> Playback devices -> Configure...
(Hope it helps, I had to translate the menus myself)
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Question Info
Last updated January 16, 2023 Views 73 Applies to: