Lock screen -- "*Some settings are hidden or managed by your organization”

Hi,

I'm having issues with the lock screen settings and now the privacy settings pages. With the "Lock screen" settings page, I can select either Picture or Slideshow, but not Windows Spotlight.

With the "General" privacy page, I cannot change the setting for "Show me suggested content in the Settings app".

My computer is not part of a domain, and isn't owned or managed by my employer. I am using Windows 10 Education, however. I have Outlook set up with a couple of work email accounts (which are also configured in the 'Access work or school' settings page), but I was having this issue prior to adding these accounts, so I don't think that's the issue. I have signed up for the Windows Insider program, but disabling this has not made any difference either.

I have checked the Group Policy Editor, and everything is set to 'Not configured' (though I can't confirm this, as it's no longer letting me run gpedit.msc, with the error "Win10 C:\windows\system32\mmc.exe Windows cannot access the specified device, path or file. You may not have the appropriate permission to access the item.") I don't have the HKEY_LOCAL_MACHINE > Software > Policies > Microsoft >  Windows > Personalization key in the Registry. I tried uninstalling Bitdefender, but this didn't seem to change anything. "Feedback and Diagnostics" is set to full.

Is it possible to get these setting pages unlocked? They're not critical, but I like Windows Spotlight -- and it's annoying to not be allowed to change some relatively simple settings on my computer!

Thanks,

gavin,

Hi Gavin. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

1) See possible fixes here:
https://techdows.com/2015/09/fix-windows-10-loc...
https://www.xtremerain.com/some-settings-are-ma...
https://www.askvg.com/fix-some-settings-are-man...
https://medium.com/xtremerain/easily-fix-some-s...
https://superuser.com/questions/947755/some-set...
https://www.kapilarya.com/some-settings-are-man...
https://blog.pcrisk.com/windows/12584-some-sett...

Usually one of these fixes will resolve it.

2) This can be caused by Account corruption. You can test for account corruption by creating a new Admin Local Account by the same name in Settings > Accounts > Family & Other People, sign into it, move your files over, test all programs run correctly: http://www.howtogeek.com/226540/how-to-create-a...

Then when ready you can delete the old in the same place as above, and convert the new account to your MS account if desired:
https://www.tenforums.com/tutorials/5375-switch...

3) Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

4) If nothing else works then do a Repair Install, by installing Media Creation Tool and then choosing to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...

--------------------------------

But remember that Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Refresh that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Hi,

Thank you for your reply (and apologies for being slow to reply myself! I was relying on getting an email to let me know when I had a reply, and that didn't happen for some reason). I've tried working through every solution I could find other than a repair re-install. I tried creating another administrator level local user, but that user faced the same restrictions. I've tried the various fixes with regedit and gpedit.msc, but without any luck so far.

I should add that this is a fresh install of Windows 10 from a Win10 Education ISO file downloaded off the Microsoft website, so it should not have any of the issues associated with a factory or upgrade install. I am reluctant to reinstall as this computer dual boots Windows 10 and Debian Linux, and re-installing would presumably overwrite the GRUB (Linux) bootloader that allows me to choose which operating system to run at boot time. However, if it doesn't mean I'll have to reinstall any programs, then I guess I can try it out!

By coincidence, I'm just now installing Windows 10 on another computer. There is a screen called "Choose how you'll connect":

"You can connect Windows to your organisation in one of two ways:
"Join Azure Active Directory
"Choose this option if your organisation uses Office 365 or other business services from Microsoft.

"Join a local Active Directory domain

"You'll set up a local account now and then join the domain in Settings."

I notice that not joining a domain isn't an option, at least with this ISO for Windows 10 Education. Maybe this is the cause of the problem? EDIT: no, it clearly isn't, as the new computer isn't exhibiting this problem.

Thanks,

gavin,

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Last updated November 3, 2024 Views 15,378 Applies to: