(LENOVO) Camera locked on Windows 11 (Camera app and other apps that use the camera)

EDIT: I ended up fixing it. I don't know if it was an actual OS system issue or just a manufacturer issue (I suspect the second), but I was able to activate the camera disabling a "Privacy Mode" that was somehow enabled in a manufacturer built-in app (laptop is a Lenovo, app is Lenovo Vintage) despite the Privacy settings disabled in the OS settings.

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Hi everyone:


I was about to start a meeting and my camera (the one that's part of my laptop) wouldn't work in the meeting platform, but then I realized not even the Windows camera app was working, showing me the attached image. I tried rolling back the driver, uninstalling driver and scanning for hardware changes, rebooting, shutting down, and nothing. It was working fine the last time I used it, around a week ago, and I don't remember doing any changes or installing anything since then.

I would thank you for any guidance on how to proceed to get my camera working (I have an USB one but it's a bit of a hassle)



Thanks in advance.

J.







Answer
Answer

Lenovo Vantage setting was also overriding the Win 11 camera setting for me. Thanks for posting the edit to point to that as an issue.

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Last updated May 16, 2024 Views 30,521 Applies to: