Ask a new question

Laptop Stuck in Recovery Mode after Reset

I recently performed a reset on my laptop using recovery mode, but now it won't restart or exit recovery mode. I've tried various methods to resolve this issue, including attempting to install Windows using the Media Creation Tool from a USB drive. However, when I try to access the Command Prompt, I encounter the message: "There aren't any administrator accounts signed in on this PC."

Could you please provide guidance on how to resolve this issue? Any help would be greatly appreciated.

|
Hi, I am Dave, I will help you with this.

If you are blocked by an administrator password in the Recovery Environment, you indicate you have created a bootable Windows USB, what happens if you boot up your system from that USB, what options have you tried on the USB, have you tried the 'Repair this Computer' option and have you tried to clean install, if so, at what point does the instalaltion fail.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated April 17, 2025 Views 8 Applies to: