Laptop mute button light not turning on.

I have recently developed an issue with my laptop. Whenever I press the mute button (f6) the audio is muted, but the little light next to it does not turn on. I have tried updating windows and reinstalling graphics, keyboard, and audio drivers. I have an HP Pavilion 15z Touch. I do not believe this is a hardware issue because I had this happen a few months ago when a windows update messed up the graphics driver which in turn impacted the audio. I do not know how this was fixed, because I took no action to fix it. Not sure if that relates to this or not.

Thanks in advance.

Answer
Answer
Hi .AX -

Thanks for keeping me posted and I'm glad that you were able to resolve the issue that you have. Please let me know if you have any further questions. If you have a moment, it would be greatly appreciated if you would rate my assistance in handling your ticket and have a great day!

Cheers!

Kevin B.
Independent advisor

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 24, 2025 Views 2,295 Applies to: