Laptop keeps crashing... Every few days

Below is the DMP files for the two most recent crashes.

Basically there is no BSOD but the PC just either freezes and has to be rebooted or the PC reboots.

attachments.zip

Hi Jay, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to help, as per checking and analyzing the DMP files you have, there is an error vgk.sys, this is the Vanguard kernel-mode driver or the Vanguard driver from Riot games, if you have games like Valorant I suggest reinstalling it and check again if the issue persists, kindly follow the steps from this link:

https://windowsreport.com/vgk-sys-blue-screen/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.


Let me know how it goes and I hope that helps.

Bernard

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Last updated April 16, 2025 Views 10 Applies to: