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Laptop is limiting my refresh rate to 60Hz in games but Windows is running in 144Hz

For some reason, my HP Victus 2024 with an AMD Ryzen 5 8645HS processor, RTX 4050 laptop GPU, and 16GB of ram, has been limiting the display to 60Hz even though I have it set to 144Hz. This just happened randomly and the laptop was working beforehand just fine. While scrolling through windows it is displaying 144Hz, but once I go into any game, it goes to 60Hz. I have set the games to uncapped refresh rate and I do not have v-sync on, but it still is limiting it to 60Hz. I have the laptop plugged in but still the same thing, so I know its not limiting the refresh rate because of saving battery. I have set my laptop to performance, but still nothing. I have even done the extreme and tried re-installing windows 11 to see if that would work, but it did not. I have been trying to fix this issue for a least 2 weeks and it is getting frustrating. Can anyone help me with this issue

A laptop can only used the display resolution supported

Maybe this is relevent

Win11 by default only installs critical security updates, unless you made the mistake of selecting “Get latest updates” which includes drivers.

See your laptop/PC makers support to update both bios and ALL drivers.

There should be a shortcut to that makers update utility on your system.

Then set Bios to defaults & Pwr to balanced. At the end of the day shutdown, do not leave in sleep.

Do NOT update from any other source inc Device Manager

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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Last updated April 17, 2025 Views 85 Applies to: