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Keys on the left side of the keyboard are not working properly in Windows 10.

I didn't know where else to ask about this, since this probably isn't considered primarily a Windows problem. Nevertheless, the problem is that the left half of my keyboard doesn't work. Specifically, the q,w,e,r,t,a,s,d,f,g,z,x,c,v,b,numbers through 5, and anything else to the left. Could anyone help me troubleshoot this problem?

Hi Cobalt,

 

Thank you for posting on Microsoft Community. We will help you in resolving the issue.

 

Before assisting further, I would like to ask you few questions:

  1. Since when are you facing this issue?
  2. Is the issue specific to a program?
  3. What is the make and model of the keyboard?

 

Method 1: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

 

  1. Type Troubleshooting in the search box next to Start button and select the top most search result.
  2. Click on View all from left side panel of the screen.
  3. Select Hardware and Devices, click on Advanced option and check Apply repairs automatically option.
  4. Follow the on screen instructions.

 

Method 2: If issue persist, update your keyboard drivers from the device manager by following the steps below:

 

  1. Press Windows key + X keys on the keyboard and select Device Manager.
  2. Expand Keyboards option.
  3. Right click on the keyboard driver and select Update option.
  4. Restart the computer and check if the changes are effective.

 

Write back to us with the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.

 

Thank you.

 

 

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Sorry that I did not reply earlier, but the keyboard worked fine the next morning, which is strange since restarting did nothing by itself.  Now the problem is back, so I guess this wasn't just a one-time thing.  The problem is not specific to a program and persists anywhere that allows me to type.  Since the keyboard is attached to the laptop, I'm not sure what type of keyboard it is.  The device manager has two things under keyboard, "HID Keyboard Device" and "Standard PS/2 Keyboard".  Both are up to date.  The hardware and devices repair also did not work.  Any other ideas?

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Same here.  Having exact issue and solutions above did not work.  Any other solutions?

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I'm having the same problem.   I thought restarting would help,  but I have a password.  Now I'm really stuck.  

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I also have the exact same problem. Any ideas?

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you might need to use ease of access to bring up your onboard keyboard 

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I have the same problem every once in a while; this is what works every time for me on my Dell laptop:

turn off the laptop

disconnect the power cord and then remove the battery in the back

hold down the power button for about one minute

replace the  battery and power cord and start up

your keyboard should be good as new

hope it helps for you

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Last updated April 25, 2025 Views 95,018 Applies to: