Keyboard stop working ( only letter and number )

Good morning,

in my laptop and also my desktop it happened already 2 times that the keyboard stop working except for alt+tab combination windows button enter etc.. only the letters and number doesn't work. Anyone had the same problem ? couldnt find any info on the web regarding this bizarre problem. I solved it by reboot the pc , even stop and run again explorer.exe doesnt helped. Thanks in advance ,

Have a nice day

Windows 10 , Ver. indows ver. 10.0.19043 Build 19043 x64bit

Laptop is a Nitro AN517-52

Desktop is self made , that mount a ryzen 7 3700x moba x570 etc.. but i suppose the problem is something of windows or other software.

This never happened before the last update that i installed

KB5003254 and KB5003214

Hello, my name is Gaston, I am an independent consultant and a Windows user like you.

I have seen this problem, and it can indeed be solved by just rebooting.

But if the problem returns, try the following:
1. Check if you have updates for your keyboard driver on the website of your pc manufacturer or from Device Manager.

In the search box on the taskbar, type device manager, and then select Device Manager.

Select a category to see the device names, and then right-click (or press and hold) the one you want to update.

Select Search automatically for updated driver software.

Select Update driver.

Also try reinstalling the driver.

2. Disable fast startup and see if it is fixed:

Press the Windows + X keys and choose Power Options
In the right pane click on Additional Power Settings
On the left, click Choose the behavior of the on / off buttons
Click Change settings currently unavailable
Uncheck the Enable fast startup (recommended) box
Click Save Changes and close the Control Panel

Turn off the computer and check at startup if it works correctly now, shutting down and restarting.


Greetings.

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks for the reply , i will do as you suggest and check if the problem goes away , i will update in 2 days :)

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello again.

I will be attentive to your results.

Greetings.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Good morning,

until now i didnt have again the problem the only thing i tried was to uninstall and check again the driver for the keyboard . Maybe it fixed the problem thanks for your help :)

best regards

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 25, 2024 Views 13,883 Applies to: