Hello,
For the last few days, I can't seem to be able to login to my user account on the windows login screen.
When it boots and asks me to type my user password, I try typing but the letters won't work. The numbers work fine, as do the system keys (ctrl, enter, space, shift etc..) but I can't type letters. My mouse works perfectly.
Sometimes after a few reboots, it does let me type again but then stops working on the next reboot.
I've tried using the Ease of Access on-screen keyboard provided in the windows login screen, but when I try hit the letter keys with my mouse, they don't work there either.
I finally figured out I can choose the option to login via my microsoft account instead of the user password, and when I select the microsoft account option, the letter keys work fine to type the password!
I'm running Windows 10 on my Dell XPS 15 (9550) with touch screen.
I don't know if it may be related but I did update my dell with the suggested updates (some bios one, alongside a few others) around the same time the issue started.
What could it be?
Thank you.