Kernel Security Check Failure and Irql not less or equal BSoD

I built my first PC roughly a month and a half ago and sense the first boot up I've been getting BSoD. Mainly Kernel Security Check Failure at first but more frequently Irql not less or equal has come up. I've tried a few things, such as disk check (chkdsk) running memory scans virus scans, switching hard drives with a old PC, and I took out 1 stick of ram and still got them then switched and still got them. Also I have recently reset my PC along with reinstalling windows and its been no help. So this leads me to believe its not a hard drive, ram or virus issue.

Update: I just got another one that I had forgot about, APC Index Mismatch I'm getting 3 different BSoD commonly please help!

Thanks in advance

-Evan Bauer

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We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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https://onedrive.live.com/redir?resid=1B4DC723D1364FA1!1703&authkey=!ABTW-6oexc1Tcw0&ithint=file%2czip

I believe that should work. Thanks for the quick reply

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Have you had anytime to look into it?

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Hi,

The DMP file you posted has zero bytes. Please repost.

Rob - SpiritX
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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https://onedrive.live.com/redir?resid=1B4DC723D1364FA1!1703&authkey=!ABTW-6oexc1Tcw0&ithint=file%2czip

There you go, if it dosent work could you please recommend a different tool to put them in a zip file

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Hi,

Either that link is to the old file or it is still empty. When you create a ZIP you
can double click on it and see the contents. And you can Right Click on it and
select Properties to see size and other info on the file.

Another ZIP utility might help :

7-ZIP - Free
http://www.7-zip.org/

And you could always just copy the file to the OneDrive without ZIP'ing it.

================================================

Troubleshoot blue screen errors
http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

We can analyze the minidumps if you make them available from the OneDrive or other file sharing sites (such as MediaFire).
If you have problems uploading the minidumps copy them to the Desktop or the Documents folder and upload them from there.

Adding files to your OneDrive
http://windows.microsoft.com/en-us/windows-8/getting-started-onedrive-tutorial

Upload photos and files
http://windows.microsoft.com/en-us/onedrive/add-photos-files

One-Drive - Share files and folders and change permissions
http://windows.microsoft.com/en-us/onedrive/share-file-folder

Zip or upload the contents of C:\Windows\minidump

Use OneDrive to upload collected files

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

Rob - SpiritX
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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I have someone managed to turn them into a "wordpad"

Will this affect it or is there a way i can turn them back?

Thanks for the quick replies.

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https://onedrive.live.com/redir?resid=1B4DC723D1364FA1!1711&authkey=!AALPk_Ki5a1QU8U&ithint=folder%2cdmp

This should be properly shared, please let me know if there are any more issues.

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Hi,

BugCheck F7, {220c0, cbca3bfc5f11, ffff3435c403a0ee, 0}
Probably caused by : amdppm.sys ( amdppm!ReadGenAddr+51 )

amdppm.sys is a Windows component which means something else drove it into Fault.

All the minidumps were similar - either no specific cause or a Windows component.
That with the fact that there were a lot of different Bug_Check points to a hardware
issue.

1. Run Driver Verifier to see if it can indicate a CAUSE (see methods below).

2. Check with MSI Support, their on-line documentation and drivers, and ask in their
forums about any known issues. Update the BIOS, low level chipset drivers, and the
major on-board and separate device drivers (see driver update methods below).

MSI Support
http://www.msi.com/index.php?func=service

MSI - Downloads (BIOS and Drivers)
http://www.msi.com/index.php?func=downloadindex


MSI - Forums
http://forum-en.msi.com/


MSI - Service
http://us.msi.com/index.php?func=service

MSI - Live Update On-Line
http://www.msi.com/index.php?func=downloadindex

MSI - Contacts - Set to North America - USA
http://www.msi.com/index.php?func=html&name=aboutus


3. Remove ALL power then reseat the cards memory and cables (on both ends when
possible) - actually remove and replace - do not just snug. Ensure the vents are clear
and that all the fans are working.

4. Check the memory (see methods below).

5. Check for malware (see methods in the next message).

6. As needed use ALL the methods in the troubleshooters below.

7. If nothing works consider re-installing Windows clean (requires you backup
all data off of the main drive where Windows resides).

======================

Troubleshoot blue screen errors
http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

========================================================

BCCode: F7    0x0000000F7 

Check thoroughly for malware using the methods in the next message. Other possible causes include drivers, BIOS, low level chipset drivers, and errant software recently installed. Check the memory. If needed run Driver Verifier as indicated in the troubleshooter below.

BCCode: F7    0x0000000F7 

BCCode: F7    0x0000000F7  <-- read this link
http://www.faultwire.com/solutions-fatal_error/A-driver-has-overrun-a-stack-based-buffer-0x000000F7-*1244.html?order=votes

Bug Check 0xF7: DRIVER_OVERRAN_STACK_BUFFER <-- read this link

https://msdn.microsoft.com/en-us/library/ff560389(v=VS.85).aspx

=================================================


This utility makes it easy to see which versions are loaded :

Run DriverView - set VIEW to Hide Microsoft drivers - update those without
Dump in their names (and update BIOS and chipset).

DriverView - Free - utility displays the list of all device drivers currently loaded
on your system. For each driver in the list, additional useful information is
displayed: load address of the driver, description, version, product name,
company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html
 
For Drivers check System Maker as fallbacks and Device Maker's which are the
most current. Control Panel - Device Manager - Display Adapter - write down
the make and complete model of your video adapter - double click - Driver's
tab - write down the version info. Now click UPdate Driver (this may not do
anything as MS is far behind certifying drivers) - then Right Click - Uninstall -
REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard
if 3rd party with their own software and drivers and any other major device drivers
you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and
then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their
latest versions. (Look for BIOS, Chipset, and software updates at System Maker's
site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN -
REBOOT after each installation.

Always check in Device Manager - Drivers tab to be sure the version you are
installing actually shows up. This is because some drivers rollback before the
latest is installed (sound drivers particularly do this) so install a driver - reboot
- check to be sure it is installed and repeat as needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER -
heck manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm   

====================================================

Memory tests do not catch all errors such as mismatched memory (possible even
for sticks that appear to be identical) and when faster memory is placed in system
behind slower memory. So it is best to also swap sticks in and out to check for
those even if all memory tests fail to show a problem.

To test RAM check here - let it run 4+ hours or so.  <-- best method
www.memtest.org

MemTestX86 - Test RAM With
http://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

For the Windows Memory Diagnostic Tool.

Type in Cortana's search box ->  Windows Memory Diagnostics 
at top of list - click it. in Windows 8/8.1/10 the name is "Windows Memory
Diagnostic".


======================================================

After doing ALL the updates you can, and if the issue continues, then run
DriverVerifier. 

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users
http://support.microsoft.com/kb/244617

How To Troubleshoot Driver Problems in Windows Vista or 7. (8/8.1 and 10
are essemtially the same).
http://www.winvistaclub.com/t79.html

Using Driver Verifier
http://msdn.microsoft.com/en-us/library/ff554113(v=VS.85).aspx

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver
Issues
http://www.youtube.com/watch?v=_VwIDD9xngM

Driver Verifier
http://www.techsupportforum.com/2110308-post3.html

Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php

You can disable Driver Verifier
http://support.microsoft.com/kb/244617

WINKEY + X - RUN - type in -> verifier /reset      hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message.
Also check with MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can
analyze it.

Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Hi,

If you need to check for malware here are my recommendations - these will allow you to do a thorough check and removal without ending up with a load of spyware programs running resident which can cause as many issues as the malware and maybe harder to detect as the cause.

No one program can be relied upon to detect and remove all malware. Added that often easy to detect malware is often accompanied by a much harder to detect and remove payload. So its better to be overly thorough now than to pay the high price later. Check with these to an extreme overkill point.

How do I find and remove a virus?
http://windows.microsoft.com/en-US/windows-8/how-find-remove-virus

TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN it will show any infections in the report after running - if it will not run change the name from tdsskiller.exe to tdsskiller.com. Whether it finds anything or not does not mean you should not check with the other methods below.
http://support.kaspersky.com/viruses/solutions?qid=208280684

Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx

Malwarebytes - free
http://www.malwarebytes.org/products/malwarebytes_free

SuperAntiSpyware Portable Scanner - Free
http://www.superantispyware.com/portablescanner.html?tag=SAS_HOMEPAGE

AdwCleaner
http://www.bleepingcomputer.com/download/adwcleaner/

Hitman Pro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).
http://www.surfright.nl/en/hitmanpro

What is Windows Defender Offline?
http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline

Windows Defender Offline system requirements
http://windows.microsoft.com/en-US/windows/windows-defender-offline-system-requirements

--------------------------------------------------------

If needed here are some online free scanners to help

http://www.eset.com/onlinescan/

----------------------------------

http://www.kaspersky.com/virusscanner

Other Free online scans
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1

Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Last updated April 21, 2024 Views 3,941 Applies to: