KB504080 Causes intermittent video and freezes function for 3 to 10 seconds

Hello All:

I just bought a new Dell Lattitude 7450 as I thought my video card was going bad in my Dell Lattitude 7440. Well, the same intermittent video is happening with the new 7450.

I find that if I uninstall KB504080, the symptoms stop until the system automatically reinstalls it within minutes.

Dell support has not been helpful in troubleshooting this issue.

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Greetings. My name is Anis. I'll be glad to help you today.

The issue appears to be a graphics driver malfunction.

Please download the graphics driver from the following official link of Dell and let me know the status.

https://dl.dell.com/FOLDER12185178M/5/Intel-UHD...

Restart the PC after installing the driver.

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Question Info


Last updated April 16, 2025 Views 6 Applies to: