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KB4571756 stuck in a loop for of not applying error 0xE0000003

Hi Community

I am currently on Windows 10 2004 (19041.450) and my OS is stuck in a loop of trying to apply, it will install successfully to 100% inside the Windows Update GUI, but upon restart it gets to 7% in applying the update and then restarts the machine. I have completed the following troubleshooting in regards to the issue

  • Stopping BITS, Cryptsvc, Wuauserv
  • Renaming SoftwareDistribution and Catroot2
  • Restarting BITS, Cryptsvc, Wuauserv
  • Retry the Windows update

Same result as windows update, the updates continued to not install I have then run the following

  • Dism /Online /Cleanup-Image /RestoreHealth
  • Dism /Online /Cleanup-Image /CheckHealth
  • Sfc /scannow
  • Retry the Windows Update, Same Result
  • Downloaded the iso using the creation tool extracted the install.esd and converted it to a wim 
  • Rerun the above commands in offline mode

Everything returns Healthy and I retry the updates with the same resulting error, I have also retried with Hyper-V disabled.

I have downloaded the KB from the windows catalog and manually run the update, and experienced the error as well. I have attached a segment of my windows update log. Any help would be greatly appreciated.

2020/09/16 00:37:27.7553907 3396  2848  ComApi          Deserialized installable update 2020-09 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB4571756), UpdateID = {1E0E9CDD-90F0-48C8-A88E-3052EF3C600C.1}, CallbackInfo cookie length = 1866

2020/09/16 00:37:27.7556171 3396  2848  ComApi          Using handler to query deployment status for update 1E0E9CDD-90F0-48C8-A88E-3052EF3C600C.1

2020/09/16 00:37:27.7566159 3396  2848  UDP             QueryUpdateDeploymentStatusInternal invoked in Readonly mode for Update : 1E0E9CDD-90F0-48C8-A88E-3052EF3C600C.1

2020/09/16 00:37:27.7573182 3396  2848  Handler         Enter GetPostRebootResult for Deployment handler. Reporting cookie data:  {ProductName":"Client.OS.RS2.amd64"

2020/09/16 00:37:27.7584260 3396  2848  Handler         Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\4dd6e44c1935ed19dff3e80a75a312a2 exists

2020/09/16 00:37:27.8845139 3396  2848  Handler         Using the update's service stack dll file 'C:\WINDOWS\SoftwareDistribution\Download\4dd6e44c1935ed19dff3e80a75a312a2\Metadata\UpdateAgent.dll' 

2020/09/16 00:37:28.0737990 3396  2848  Handler         Update status code is 0xE0000003

2020/09/16 00:37:28.0737997 3396  2848  Handler         Failed to install the update

2020/09/16 00:37:28.0770678 3396  2848  Handler         Leave GetPostRebootResult for Deployment handler

2020/09/16 00:37:28.0770815 3396  2848  WIL             *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\dpreportingdata.cpp, line = 1098

2020/09/16 00:37:28.0771918 3396  2848  WIL             *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\dpreportingdata.cpp, line = 1075

2020/09/16 00:37:28.0771935 3396  2848  WIL             *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\updatedeploymentprovider.cpp, line = 500

2020/09/16 00:37:28.0771996 3396  2848  UDP             *FAILED* [80240FFF] QueryUpdateDeploymentStatus exited with hr = 0x80240fff

2020/09/16 00:37:28.0772627 3396  2848  WIL             *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\comapi\update.cpp, line = 4044

2020/09/16 00:37:28.0774670 3396  2848  ComApi          Reloading CUpdate 1E0E9CDD-90F0-48C8-A88E-3052EF3C600C.1 from datastore...

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Answer
Answer
Hi David. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

I'll give you everything possible for fixing failed Windows Updates, so that at least something will work. Even if you've tried a step, please do it over in sequence. Report back any steps that cannot be performed and why:

Some Updates will sort themselves out in a few days so I'd wait to see. If not or they are bothering you then here are steps you can take:

1) Run the Windows Update Troubleshooter from Windows Settings > Update & Security > Troubleshoot.

2) There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.

3) Type Services in Search box, run Services app as Administrator, open Windows Update Service and Background Intelligent Transfer Service and Stop both.

Press “Windows (flag) key + R,” copy and paste C:\Windows\SoftwareDistribution\ press the Enter button.
This folder has all the files related to Windows updates.
Open the “Download” folder, select and delete all the files.

Restart Windows Update and Background Intelligent Transfer services in Services app by opening both and choosing Start.

4) If that fails try manually resetting Windows Update Service with the commands here:
https://www.how2fixerror.com/manually-reset-win...

5) You can also install the Updates manually that fail to install, which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: https://www.catalog.update.microsoft.com/Search...

6) If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to-prevent...

7) If problems with Updates have become chronic and especially if you have other performance problems, go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

8) If you have an older version or if nothing else works then while I am here to help you I would manually upgrade to the latest version by opening the Media Creation Tool from this link: http://windows.microsoft.com/en-us/windows-10/m..., choose Download Tool Now, then open the tool and choose Upgrade This PC Now. This saves your files, apps and most settings in place, is the most stable method to change versions, brings your Updates current, resolves most problems.

If any problems report back the verbatim error and number, then continue with these steps for overcoming Version Upgrade problems: http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Question Info

Last updated April 17, 2025 Views 2,520 Applies to: