KB4560960 causes printing issues, how to report

How can I report issues with a specific update?

KB4560960 caused the printer of my mom to no longer print. Took me a while to figure out over phone and remote support what was going on.

the gdi32full.dll got updated with KB4560960 and now kills PrintIsolationHost as soon as a print job is spooled.

Uninstalling the KB fixed the issue.

How can this be reported back to Microsoft so that the relevant part in this DLL can be fixed?

Name der fehlerhaften Anwendung: PrintIsolationHost.exe, Version: 10.0.18362.1, Zeitstempel: 0x8a048925

Name des fehlerhaften Moduls: gdi32full.dll, Version: 10.0.18362.900, Zeitstempel: 0xed06892c

Ausnahmecode: 0xc000041d

Fehleroffset: 0x00000000000d11b0

ID des fehlerhaften Prozesses: 0x1858

Startzeit der fehlerhaften Anwendung: 0x01d63fd99fcbaa61

Pfad der fehlerhaften Anwendung: C:\windows\system32\PrintIsolationHost.exe

Pfad des fehlerhaften Moduls: C:\windows\System32\gdi32full.dll

Berichtskennung: 95f153f9-d574-4050-99fc-2412665cd8e2

Vollständiger Name des fehlerhaften Pakets: 

Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Hi, you can report this via the feedback app - Win key + F & enter the details you’ve written here.
Virginia - Time Lady.

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Question Info

Last updated September 17, 2020 Views 3,778 Applies to: