KB3038314 Fails to Install get the error 80092004.

KB3038314 which was recently deployed by Windows update refuses to install.  This is a 64 bit Win 7 Pro machine running IE 11.  I've tried both the Windows Update web install method and downloading the update separately and both methods fail.  The update is part of MS15-032 released on April 14 (Patch Tuesday).  Has anyone else experienced this issue and found a solution?  After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error.  I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling.  Any advice would be much appreciated.  Thanks!

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I am having the exact same issue today. I am trying to install update KB3038314 and I keep getting error 80092004. I am getting no help from the FixIt tool either.

I could use an answer as well. Searching the internet for answers is not yielding anything on this as of of today.

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I too have the same problem.  Tried the Fixit tool with no solution.

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Me too..... have tried Windows Update and the Standalone for KB3038314 and also tried the FixIt for Windows Update and the update still fails.

I tried uninstalling all add ons like Java, Flash Player, Shockwaves etc.

Additionally I tried uninstalling then reinstalling IE11 then retried KB3038314 with the same failure message/code.

I'm running a freshly installed Windows 7 64bit home premium.

Someone please help.

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Same problem here. I've also tried the Windows Update Readiness tool which usually fixes Windows Update errors.

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its another buggy release by Microsoft.

Fresh install of Win7Pro here with all updates installed

Except kb3038314 which fails to install like many others..

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I'm getting the same result and error code, it points at download fails.

We use WSUS for update delivery and all other updates are downloading and installing fine at the moment.

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Same deal for me.  Fresh install today all updates install except this one.  Hopefully there is a patch for a patch.  Typical MS.

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Same here. Fresh install of Windows 7 Pro 64 bit.

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One more to list. Fresh install...

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Add me to the list, also fresh install.

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Question Info

Last updated February 27, 2021 Views 67,150 Applies to: