Java Update Scheduler has stopped working, can't reinstall Java 8 Update

Hello，Engjell Bajrami

Welcome to Microsoft Community.

I understand that you are having a problem with the java upgrade, and here is a step-by-step way to try to fix the problem:

1. Clean the registry: Since the uninstaller may have left a registry key that is causing problems, you can use a registry cleaner tool. However, be careful with using registry cleaning tools as they can sometimes cause more problems.

   Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click How to back up and restore the registry in Windows - Microsoft Support to view the article.

2. Check for conflicting software: Sometimes other software on your system may conflict with the Java installer. Consider temporarily disabling antivirus or other security software to see if you allow the Java installer to run correctly.

3. Perform a clean boot: Perform a clean boot of Windows, starting with a minimal collection of drivers and launchers. This can help eliminate software conflicts that arise when installing programs or updates, or when running programs.

   Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.

   These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.

4. Install in Safe Mode: Try installing Java in Safe Mode. This will load Windows with minimal drivers and background services, sometimes bypassing conflicts.

5. Manual Cleanup: Manually check the directory where Java is usually installed (C:Program FilesJava or C:Program Files (x86)Java) and public file directories, and delete any remaining Java folders. In the meantime, check C:UsersyourusernameAppDataLocalTemp and delete any Java-related temporary files.

   Disclaimer: You need to back up your important data while doing the above.

You may want to download the latest Java installer from the official website again in case your current installer file is corrupted. You'll need to restart your computer after each step to ensure that any changes take effect.

If none of the above steps work, you need to contact Oracle Support for assistance with your Java installation issue.

Best Regards,

Aaron- MSFT | Microsoft Community Support Specialist

Description

Faulting Application Path: C:\Users\engje\AppData\Local\Temp\jds383718.tmp\jre-8u401-windows-x64.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: jre-8u401-windows-x64.exe

Application Version: 8.0.4010.10

Application Timestamp: 65819884

Fault Module Name: jre-8u401-windows-x64.exe

Fault Module Version: 8.0.4010.10

Fault Module Timestamp: 65819884

Exception Code: c0000005

Exception Offset: 0000000000075c23

OS Version: 10.0.22631.2.0.0.256.48

Locale ID: 1033

Additional Information 1: dca1

Additional Information 2: dca11470ad5614c64ad6f9410f3ca3d3

Additional Information 3: 40f1

Additional Information 4: 40f1af9e42a096c183b360b1d6a550df

Extra information about the problem

Bucket ID: f26ad98ee385f9d2837d5eef6b79ebb1 (1404383041202809777)

Started once normally, then with safe mode + clean boot (as administrator), then normally as administrator and this is the error I always see in WinRelMonitor.

Whereas, you've tried steps including a clean boot in safe mode and running the installer as an administrator and you're still getting the error, indicating a deeper issue that can't be resolved with standard troubleshooting methods. You can create a new test account, and switch to the newly created account to see if is working as normal. This troubleshooting step can help isolate the problem due to an invalid profile configuration.

Create a local user or administrator account in Windows - Microsoft Support 

If you set up a system restore point before the Java issue started, you can try to restore to that point. As a last resort, a clean installation of Windows may be required.

How to: Perform a Custom Installation of Windows 11 and Windows 10 or - Microsoft Community

Windows 11 Clean Installation (microsoft.com) 

Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.  

If none of the above steps work, you need to contact Oracle Support for assistance with your Java installation issue.

Best Regards,