I have confirmed I have Java 7 Update 45 through the Control Panel. I have tried to Verify and keep getting the message "We are unable to verify if Java is currently installed and enabled in your browser." I have restarted my internet browser, tried to verify and got the same message. I am using internet explorer 10. I checked Tools/Internet Options/Security Tab/Custom Level/Scripting of Java Applets/Enable radio button is checked ... still unverified. When I go into the Java Control Panel, About Java shows I have Version 6, Update 6 (build 1.6.0_06-b02) ... why? When I pull up the About Java program, it shows I have Version 7 Update 45. In Programs, Java Control Panel, Security, the Enable Java content in the browser is checked. In Security, the level is at the recommended High. I have tried reinstalling Java and get the message Java is already installed but I have reinstalled manually anyway. Again, when I try to verify, I get the same response. In the Java Control Panel, Temporary File Settings, I deleted the Trace and Log Files and Cached Applications and Applets. I tried to Verify again and still get the same response. My Norton 360 allows Java. In the Java Control Panel/Network Settings, Use browser settings is checked.
I am at a complete loss. Can anyone help me get Java verified? Many thanks for any help.