Hi everyone,
I'm experiencing an issue with my Acer Nitro AN515-58 that I haven’t been able to fully resolve despite updating BIOS and checking my SSD health. I’m hoping some additional insights or solutions. Here’s a detailed rundown of the problem and what I’ve tried so far:
Startup Anomaly:
Every time I boot up, instead of seeing the usual Nitro boot screen, I see a Predator logo and hear the Predator startup sound. This is odd since my laptop is a Nitro model, not a Predator.System Freezes and "No Bootable Device" Error:
When the laptop is idle for a while for example, when I leave apps open and step away for some other work upon returning and using the trackpad or keyboard, the system sometimes freezes it happens sometimes like in a week 2 times and sometimes doesn't happen at all, but the Predator logo and sound is consistent
In these cases, the system doesn’t immediately respond to input, and after a hard reboot, it occasionally displays a Blue screen "DRIVER_IRQL_NOT_LESS_OR_EQUAL” error. However, when I then boot into Safe Mode, through the F 12 menu and the system seems to recover, and then i restart from the safe mode the error doesn’t persist until after a period of idleness., but even i don't have this BOSD i still having the predator logo and sound on boot that should not be there on a nitro device it started to appear in the month of January and last week of dec 2024, but was resolved by me by reinstalling the windows with setting of keeping all my files and apps option in settings, but now it has again started
General Observations:
My Task Manager shows SSD usage remains around 0-1%, normally
The issue seems to correlate with extended idle times and then a sudden input causing a freeze or when i doing heavy task like browser with many tabs or using Solidworks or using WhatsApp video call, when the video call is disconnect the laptop frizzes
What I’ve Tried:
BIOS Update & Reset:
I’ve updated my BIOS to the latest version available from Acer’s support site.
I reset the BIOS to default settings, but the Predator boot screen still appears.
I've also reinstalled windows once with keeping all my files and deleting all the apps to rule out any app related issue, it was temporary solved but happened again
Then i repaired the windows install and reinstalled with keeping my files and apps option from the settings, it was resolved but started happening again, since last 2 weeks
Power Settings Adjustments:
I’ve adjusted power options (setting the hard disk to “Never” turn off, in both Battery and plugged in option
SSD Health & Re-Seating:
CrystalDiskInfo shows my SSD health at 94%.
I checked that the SSD is securely connected, although I have also physically re-seated it.
Boot Configuration Repair:
I ran Windows Startup Repair and used command prompt to fix the boot issue it was resolved but temporary
Questions & Request for Help:
Predator Boot Animation:
Has anyone else seen the Predator logo/sound on a Nitro model? Could this be a firmware glitch or mis-flashed BIOS asset? What steps did you take to correct it?
How to resolve this issue and could this corelated with the blue screen i am getting once in a whileFreezing & Boot Issues:
My system freezes after periods of idleness and sometimes throws a Blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL error upon hard reboot. Could this be linked to power management (like the SSD or PCIe link going to sleep) or a boot configuration issue that resets after Safe Mode boot? Any advice on further troubleshooting this behavior would be appreciated. or is it that my ssd is bad or my ram is faulty as i haven't ruled in ram yet
i have attached all the ss and video of issue in google drive link
Currently my laptop is working fine but in between fans ramping up and also the temp spike but i guess those are fine, But the thing is whenever i restart of bootup the laptop the predator animation and sound is still there, the blue screen is not there yet, but i occurred on 2nd march again, the freezing happens out of blue moon without me even pushing the laptop to its limits, currently i am not even using Solidworks and heavy CAD software's still this happens
I appreciate any guidance or insights from those who may have encountered and resolved similar issues. Thanks in advance for your help!