briandbry

Is my hard drive dead? Is there anyway to get my desktop to come back up so I can save one file to a flash drive?

My computer froze on the "starting windows" screen, so I turned my PC off and restarted and ran the diagnostic tests, and the results were, the hard drive error code was BIOHD-1 (communication error) and now the hard drive is making a clicking noise. Upon the diagnostic testing the Boot Path failed as well for BIOHD-3 (no bootable drives detected). So I put my windows 7 installation CD in and tried to do the "repair your computer", but when I get to the "system recovery options" screen, my OS is not listed. I clicked on the recovery tools anyways and tried to repair my PC, but the test results said startup repair could not repair the PC and the error message was MBR is corrupt. Is my hard drive dead? Is there anyway to get my desktop to come back up so I can save one file to a flash drive? I've even tried the F8 button upon bootup, but nothing comes up.

Thanks for the help!

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Last updated September 23, 2018 Views 3,886 Applies to:

Replies (2) 

Abdul S

Hi,

· What is the make and model number of the computer?

The issue seems to be with the hard drive, I would suggest you to contact the system manufacturer to get the hard drive tested.

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Parrotdad

Ouch! The click of death can be very difficult and expensive. Many (most) times it is caused by circuit board failure on the hard drive. If you are in luck and the drive is failing rather than failed, connect the drive in another machine as a slave. If the drive is able to be accessed in that configuration, don't waste any time. Quickly copy your important files to the host drive. You may only have moments if the failure is heat related.

If the drive can not be seen when connected to the other machine, a recovery specialist may be your next call. They will probably try to swap an identical circuit board to your drive or modify the firmware with specialized hardware and software. The final step is opening the drive in a clean room and replacing the damaged parts. All of this is extremely expensive!

Some interesting information can be found at www.hddguru.com. It's a resource for professional recovery professionals.