IRQL_NOT_LESS_OR_EQUAL after installing may 2019 update

Hello, 

i dont see whats wrong never had an issue as i had my custom built PC for 2 years now, but i keep getting this blue screen after i installed 1903 update with the error IRQL_NOT_LESS_OR_EQUAL previous update is perfect i dont know what happened. If anyone has an idea i would appreciate it. Thank you.

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Hi Steve

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

What is the exact make and model?

Open Start, type: system information
Hit Enter
Click System summary
Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

If its Custom Built, what is the make and model of your motherboard/
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Hi steveo567
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

I am assuming you are able to get into your computer. If not, do let me know.

To know what exactly is causing the crashes, I need to analyze minidumps generated by crashes with WinDBG. WinDBG is the only tool which can do end to end complete analysis of ..dmp files generated by BSOD (Blue screen of death).

Go to C:\Windows\Minidump
Zip the contents of the folder corresponding to date and time of your crashes.
Upload the content to Onedrive or any other file sharing site for me to locate the problem.

If you are uploading Memory.dmp also, please upload it separately as the size of memory dump is very large.

If you don't get minidump files in above folder, you will need to enable minidump generation. If you need help to generate Minidump - http://answers.microsoft.com/en-us/windows/wiki...

Do let me know if you have any more question or require further help.
Sincerely yours,
Vijay A. Verma @ http://www.eforexcel.com/

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Hi Steve,

Blue Screens are generally caused by a corrupt or incompatible device driver, to diagnose the underlying issue, I need to analyse your Mini-dump file(s):

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Zip up the contents of that folder

If you have problems zipping those files, copy them out onto your Desktop and zip them from there

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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thanks for the replies here you go:

https://1drv.ms/u/s!AtSE6iXZMkZCbVHCPbsgDMlzyus?e=BV3QFn

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Last updated July 9, 2020 Views 252 Applies to: