IPV6 Ping Not Working?

I am running Windows 10 and am having some connectivity problems with the Internet and my WiFi router.   While investigating this, I saw some strange behavior while trying to ping external websites.   The command prompt defaults to IPv6, and the pings appear to be blocked.   If I provide a -4 flag on the ping, it goes through.

C:\Users\User>ping google.com

Pinging google.com [2607:f8b0:4009:816::200e] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 2607:f8b0:4009:816::200e:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\User>ping google.com -4

Pinging google.com [172.217.6.110] with 32 bytes of data:
Reply from 172.217.6.110: bytes=32 time=31ms TTL=56
Reply from 172.217.6.110: bytes=32 time=36ms TTL=56
Reply from 172.217.6.110: bytes=32 time=31ms TTL=56
Reply from 172.217.6.110: bytes=32 time=31ms TTL=56

Ping statistics for 172.217.6.110:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 36ms, Average = 32ms

Any ideas how I can either default to the IPv4 ping or hopefully successfully ping a IPv6 address?  When I test my IPv6 compatibility through the Google test site (http://ipv6test.google.com/), I get this response:

Ready for the future of the Internet?

No problems detected.

You don’t have IPv6, but you shouldn’t have problems on websites that add IPv6 support.

Answer
Answer

Thanks Eric.   I discovered that my Bitdefender antivirus firewall was not compatible with IPv6 traffic and was instructed to upgrade it.   Now I can ping IPv6 addresses and get a response.

However, I have a related connectivity problem.   I purchased an Intel Edison / AWS Internet of Things kit and have connected it to my Windows 10 laptop.   After connecting the board to my WiFi network I cannot ping any external websites (ex. microsoft.com) from the Edison.  The exact same board configuration works with my older Windows 7 machine.   Intel is saying that the Edison board is working as expected and they cannot help me with this issue.

So I suspect that the issue is with my Windows 10 laptop.   Other than my antivirus package, is there any place in the Windows 10 OS that could be blocking traffic from an IoT board that is connected through USB ports to a laptop?

https://software.intel.com/en-us/iot/hardware/dev-kit

https://www.amazon.com/Intel%C2%AE-Edison-Grove-Starter-Powered/dp/B0168KU5FK

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Last updated April 19, 2024 Views 15,147 Applies to: