I have an Iomega eGo external hard drive which works fine with Windows 7. I have read many posts regarding this issue, but can not find a solution. The Hard Drive is not recognized, however I do hear the iOmega beeps when plugged in just like it does on my Windows 7 laptop. There is no way to display it's content in Windows 10. I have connected the hard drive to other Win 10 machines and the same problem appears. I tried the Microsoft chat, but they could only help me with a payment of $149, which I do not have to spend. I was sent direction to fix this problem on my own, but they did not work. I am so frustrated ... Can anyone help?
May 10, 2024
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May 10, 2024
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iOmega eGo external hard drive and Windows 10
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Take a look at the suggestion by Alley_27 in the following topic:
https://answers.microsoft.com/en-us/windows/for...
The link to the download in the topic does not appear to work but it may be the following :
http://download.lenovo.com/lenovoemc/eu/en/app/...
https://answers.microsoft.com/en-us/windows/for...
The link to the download in the topic does not appear to work but it may be the following :
http://download.lenovo.com/lenovoemc/eu/en/app/...
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Power on and off your computer three times
On the third time, your computer will boot into the Advanced Recovery environment
Click Advanced Options
Click Troubleshoot
Click Advanced Options
Click Command Prompt (Admin)
Confirm the drive letter for the Windows image. Usually D: –> dir d:
Run the following to view the installed packages which will also show a date of install.
Dism /Image:D:\ /Get-Packages
Find the package(s) that were just installed by date. Run the following command on the last installed package:
dism.exe /image:c:\ /remove-package /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.248.1.17
Reboot.
Best,On the third time, your computer will boot into the Advanced Recovery environment
Click Advanced Options
Click Troubleshoot
Click Advanced Options
Click Command Prompt (Admin)
Confirm the drive letter for the Windows image. Usually D: –> dir d:
Run the following to view the installed packages which will also show a date of install.
Dism /Image:D:\ /Get-Packages
Find the package(s) that were just installed by date. Run the following command on the last installed package:
dism.exe /image:c:\ /remove-package /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.248.1.17
Reboot.
Andre
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Last updated May 7, 2024 Views 18,530 Applies to: