Internet Explorer won't launch in Windows 10

Hi,

As per the description, I understand that after upgrading to Windows 10 you are not able run Internet Explorer in your computer because it open and closes immediately without giving any error.

This issue might have occurred due to Internet Explorer settings that have gone bad in the system.

I would suggest you to try the following methods and check if that helps.

Method 1:

Try to Run Fix IT for "Find and fix problems with Internet Explorer performance" to check if its helps.

Please refer to the link mentioned below to run the FIX IT.

https://support.microsoft.com/en-us/kb/2970908

Note: Please Run the Troubleshooter for “Find and fix problems with Internet Explorer performance" which is mentioned on the above link.

If the issue persist please follow Method 2.

Method 2:

How to reset Internet Explorer settings, please follow the steps given below.

1. Press Windows key + R.

2. Type Inetcpl.cpl ( to open Internet properties)

3. Go to Advance tab in Internet Properties.

4. Click on Reset.

5. Click Ok and Apply.

6. Restart the computer.

Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all previous settings are lost after reset.

Hope this information is helpful, if the issue persist please write us back with the information brief so that we can assist you further.

I couldn't try Method 1 because when I clicked on “Find and fix problems with Internet Explorer performance" I got an error message: "An error occurred while loading the troubleshooter.  An unexpected error has occurred. The troubleshooting wizard can't continue."  This was on our second computer, still on Windows 7.  I also failed with this on my iPhone. As for Method 2 -- I reset Internet Explorer settings as instructed and rebooted the computer.  Still have the same problem -- IE will not launch.  I tried using the icon on the desktop, as well as the iexplore.exe file in the Program Files folder and the Program Files (x86) folder.

Hi,

Thank you for the update.

I would suggest you to turn off and on Internet Explorer from Window Feature to check if its helps.

Please follow the steps to turn off Internet Explorer in Windows 10

1. Click the Start button Start button, click Control Panel, click Programs, and then click Turn Windows features on or off. Administrator permission required if you're prompted for an administrator password or confirmation, type the password or provide confirmation.

2. Clear the check box for Internet Explorer to turn it off, and then click yes.

3. Click OK and, when prompted, restart your PC.

After a restart please follow the same step given above to ON Internet Explorer from Windows Feature.

If the issue persist then I would recommend you to create New Local Administrator Account to check if Internet explorer is working on New Account.

Please refer to article mentioned below to create new Local User Account.

https://support.microsoft.com/en-us/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-local-user-account-in-windows-10

Hope this information is helpful, if the issue persist please write us back with the information in brief so that we can assist you further.

Morris,

You posted your message on the day we left for a 2 week trip so I didn't get to try your ideas until today.

Bad news, followed by worse news!  The suggestions didn't work and made things worse!

First, I turned Internet Explorer off, restarted PC, turned Internet Explorer on, restarted PC.  No help.  When the Internet Explorer icon is clicked, the spinning circle appears for a moment, then disappears, and that's it.

I created a new administrator account.  I signed in as the new account.  No change -- Internet Explorer still does not work.

Now the WORST news:  When I signed out of the new account and signed back into the original account, AT LEAST 6 DESKTOP PROGRAM ICONS HAD DISAPPEARED!  This problem remained even after I rebooted the PC.

So now I have 2 problems:

1) How do I get back the desktop program icons, and

2) Internet Explorer still will not work.

We still have the same problems:  IE will not work and 8 application icons are missing from the Desktop.

Would appreciate a suggestion to resolve these issues.

Thank you.

I had the same issue and none of the above methods worked.  It was affecting all user profiles.  This is what I did to fix it:

1. I renamed the C:\Program Files\internet explorer folder to internet explorer OLD
   
2. I copied the C:\Program Files\internet explorer folder from another computer that was working properly to the affected computer
3. I verified that iexplore.exe inside the newly copied folder opened Internet Explorer properly
4. I deleted the old desktop shortcut
5. I right clicked iexplore.exe in the new folder and chose Send to > Desktop to create a new shortcut
6. I renamed the new shortcut to Internet Explorer
7. I moved the new shortcut to the public desktop at C:\Users\Public\desktop

that's freaking idiotic...