Internet disconnects every hour for a second then reconnects

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After running Windows Update, my internet disconnects every hour for a second then reconnects

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/after-running-windows-update-my-internet/8c53caa4-8323-4c51-9bd7-4e1c8c40980e

 

When I do updates with Windows Update (Windows 7), I begin to have the issue of my internet disconnecting every hour like clockwork. For example if it disconnects at 1:18 pm then unless I restart I can expect it at 2:18 pm and 3:18 pm and so on. My spouse's computer is on the same network/router and doesn't have the issue so I know its something with Windows 7/Windows Update.

This problem started a few months ago, but until past few days (3/19/2013), I just ran 'Fix problems with Windows Update' and the issue seemed to be resolved. At the moment, running the repair does not seem to fix it. With some programs and online games this causes a great deal of frustration.

 

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Last updated December 18, 2018 Views 26,679 Applies to:

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You will find support for your Win7 connection issues in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking 

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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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No warranties or guarantees.
MVP 1st July 2005- 30th June 2016
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http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-7-network-disconnects-and-reconnects/704ba416-7e9e-4440-b5cd-9c7294ae6dd6?tab=AllReplies#tabs


"Method 1:

Uninstall and re-install the most updated drivers for your network adapter. To do that click on start, in the instant search window type in devmgmt.msc. This should bring up the device manager. Right click on the network adapter listed below click on uninstall. Now go to your computer manufacturer’s website and download the latest drivers for your network adapter and install them.
Reset TCP/IP

Method 2: Reset Transmission Control Protocol / Internet Protocol (TCP/IP)

The reset command is available in the IP context of the NetShell utility. Follow these steps to use the reset command to reset TCP/IP manually:

1. To open a command prompt, click Start and then click Run. Copy and paste (or type) the following command in the Open box and then press ENTER: cmd
2. At the command prompt, copy and paste (or type) the following command and then press ENTER:

netsh int ip reset c:\resetlog.txt

Note If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

3. Reboot the computer."


These helped me - not had the problem since knock on wood.

Thank you




18 people were helped by this reply

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Hi,

Thanks for the reply.

 

Glad to know that you were able to fix the issue. Your efforts to resolve this issue is very much appreciated.

Feel free to post your query here on Windows Forums, we would be happy to assist you.

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It appears to have reappeared after installing a windows update.

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You will find support for your Win7 connection issues in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking
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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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"1. To open a command prompt, click Start and then click Run. Copy and paste (or type) the following command in the Open box and then press ENTER: cmd
2. At the command prompt, copy and paste (or type) the following command and then press ENTER:

netsh int ip reset c:\resetlog.txt

Note If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

3. Reboot the computer."

The only thing about this each time I install new updates from windows update I have to repeat this process.

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Please unmark your post above as ANSWER if your problem has not been resolved.

 

 

Then reply to this post so we know you've done so.

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Please unmark your post above as ANSWER if your problem has not been resolved.

 

 

Then reply to this post so we know you've done so.

I looked for this but I only see Mark as Answer for ones that were not marked.  I also tried to delete the post as a last resort but it just hangs there not deleting. I think another poster marked it as Answer, when I drop down the date I see another name.

It works as a temporary fix each time I do a Windows Update, I have to repeat the process.

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Begin your own, new thread in this forum => http://answers.microsoft.com/en-us/windows/forum/windows_7-networking

 

 

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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