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Intel(R) Pcie controller x16-1901 code 10

Need help, my NVIDIA gtx 1650 is not detected in device manager because of Intel(R) Pcie controller x16-1901 code 10. My device is HP Pavillion gaming Dk-0042tx, OS windows 10 home. Thank You

Hello Shondi,
I am Jaspreet Singh.
Please try and update the device BIOS to this latest version available here : https://ftp.hp.com/pub/softpaq/sp141501-142000/...

After the BIOS update update the chipset driver : https://ftp.hp.com/pub/softpaq/sp111001-111500/...

Disclaimer: this is a non Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (potentially unwanted products). Thoroughly research any product advertised on the site before you decide to download and install it

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thanks dude, i did both, but the result still same

is this a hardware problem?

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It could be a hardware issue but a driver conflict with any third party application can also cause this problem.
Boot into safe mode using the steps here : https://support.microsoft.com/en-us/windows/sta...

Once in safe mode right click on start button and click on device manager.
Ignore the driver warning click on display adapters.
Is your graphic card listed there?

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i already uninstalled my dgpu from device manager, so it is not listed there. should it still listed there if i uninstalled it?
i tried to reinstall the dgpu driver, but always failed

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The dgpu should still be listed with an error indicator for driver even if the driver is deleted. The device itself didn’t get deleted from the list.

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what is wrong with my laptop? what should i do?

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You will need to get the laptop looked at by a service center. There is an issue with the dedicated gpu hardware on the laptop.

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ok thank you brother

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No worries at all. I wish you a great day ahead and I am sorry for the bad news today.

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Last updated May 12, 2024 Views 2,277 Applies to: