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intel ac 9560 code 56 fix windows 10

hello
i was using my main pc(windows 10) that has a intel ac 9560 for wifi.
i was using my pc and shut it off normally and an hour later later when i opend it againe i saw that i cant connect to any network so i went to device manager and saw that i have an error code 56.
i triend updating the drivers using the laptop im writing this on,i tried troubleshooting i triend to stop and enable the adapter, i tried to delete it with and without deleting the driver but nothing seems to help
i also this its worth mentioning i have no restore points and i cant afford to reinstall windows as i live in a remote area and have to use my mobile hotspot as wifi.

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Go to Device Manager, expand Network adapters, right-click on the WiFi adapter and select Uninstall device. Follow the same steps to uninstall the Bluetooth adapter and then restart your computer.

Windows should automatically reinstall the WiFi and Bluetooth adapter with its default driver.

Specify the exact make and model of your computer or go to Start, type msinfo and attach a screenshot of the System Information page.

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Hi, Loui,
Sorry to hear you're experiencing this issue.

Usually, this problem is caused by a corrupted or outdated driver. Please provide some more details to help identify what is causing this problem. Are you using a laptop or a desktop? Which is the model of your computer/laptop or motherboard?

Also, attach a screenshot of the System Information Page:
1-Right-click on Start then click on Run
2-Type: msinfo32 and click on Ok

And a screenshot of the version of the driver installed:
1-Right-click on Start then click on Device Manager
2-Click to expand the Network adapters
3-Right-click on the Wifi driver and click on properties
4-Take a screenshot of the General
5- Go to the Driver tab and take a screenshot

You can see at this link how to include a screenshot in your post.
https://answers.microsoft.com/en-us/feedback/fo...

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thanks for the response and im sorry for the late reply
im using a desktop and the model is baseboard MPG Z390 GAMING PRO CARBON AC(MS-7B17)
also i just notice that there are others with the same problem ill upload thier pictrue if you need more just ask

sorry the picturess arent in good quality i broke my camera recently but i hope this helps you to help me

Image

ImageImageImage

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i tried doing that b4 this post but my Bluetooth is fine thats the thing

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There is a new version of the Wifi driver (23.60.1) on the Intel website released on 6/25/2024. Installing the latest version of the Wifi driver should fix the problem.

You can use the Intel Driver & Support Assistant from this link to install the latest version of the Chipset, Wifi, and Ethernet driver.
https://www.intel.com/content/www/us/en/support...

Note: This link is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.


I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.

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thanks for the reply back but i alredy did this
as i cant access the website on my desktop, i used the laptop im using to reply to put the driver on a usb flash drive and tryied that way
the pictire you saw was after many attempts
i think it worth mentioning i also have a tp link wifi usb for a diffrent laptop that works ,but on the desktop at problems gives me the same error code as well

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Hi loui levy ,

first of all the network drivers must be downloaded from the official website of the PC manufacturer or the website of the motherboard manufacturer.

Temporarily set up USB tethering on your smartphone, then connect your PC to the phone via USB cable, access the internet and go to the support area of ​​the PC manufacturer or motherboard manufacturer, go to the Driver section and make sure you are running the latest available version of the Wireless LAN driver and also the LAN driver.

Also, check if there are updated drivers available for the Chipset and make sure you are running the latest version of the BIOS.

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Imagethis is what i get when i try use usb tethering and honsetly im really starting to get frustratedand idk what to do anymore

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What version of Windows 10 are you running? Type winver in the search box and then post the screenshot.

If you can't connect to the internet even via USB tethering, download the network drivers to a USB stick from the PC manufacturer's website using another computer and then transfer the downloaded drivers to your PC.

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Imagealredy tries installing the drivers from a usb stick

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Last updated April 19, 2025 Views 206 Applies to: