Instead of Blue screen of death I get multicoloured screen like a kitchen counter top

Okay every time I start up my computer I get to the start up then my screen goes into a multi-coloured screen that looks like a 50's kitchen table top and I have to hard boot my computer numerous times  before I can get it to work what is going on I wish you never got rid of Windows XP as that was the only problem that worked why do I feel Windows 10 is another rip off and is making Windows 8./1 look like a superior program?????
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Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

This issue could occur due to incompatible or corrupted device drivers. Let’s try to follow these methods below which can help us resolving this issue.

Method 1: Check in safe mode and clean boot mode of the computer

Step 1: Check inSafe mode

Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.

Follow the steps given below and check if that helps.

I would suggest you to try the same in Safe mode with networking.

Press and hold the shift key while clicking on Restart at the login Screen (Bottom right corner) >Troubleshoot>Advanced Options>Startup SettingsRestart >>Choose Enable Safe mode with networking.

Refer: Change startup settings in Windows 10

If the issue doesn’t occur in safe mode, follow step 2.

Step 2: Perform Clean Boot

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a “clean boot” in Windows  

Refer to Windows 8.1 steps, as they are applicable to Windows 10.

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Method 2: Update display/graphic adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

  1. At the Start screen, type Windows Update.
  2. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
  3. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the graphics/display drivers.

  1. Press Windows + X key on the keyboard.
  2. Go to device manager.
  3. Right-click your display/graphic devices.
  4. Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Method 3: Perform SFC scan

I would suggest you to performSFC scan and check if that helps. The sfc/scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions. It is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Refer the link:  Use the System File Checker tool to repair missing or corrupted system files

Refer to Windows 8.1 steps, as they are applicable to Windows 10.

Please reply us with these information and the current status of your computer we will be happy to assist you further. 

____________________

Thanks & Regards,

Isha Soni

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I just reset my windows 10 to the prieviouse windows 10 version

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Last updated August 2, 2021 Views 2,974 Applies to: