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Installing wsl and rebooting makes my laptop go into a bsod loop

For something in my education I have to install wsl in order to use linux on my windows system. I tried to install it in PowerShell using following command:

wsl --install

So far so good, no error message and powershell tells me to reboot the sytem.

But when I reboot the system I get a blue screen of death and the pc keeps rebooting into the same bsod until I can get back into the sytem by starting in safe mode. However after that wsl isn't installed.

The blue screen of death code is SYSTEM THREAD EXCEPTION NOT HANDLED, saying AMDRyzenMasterDriver.sys failed.

I would appreciate if I could get help to fix this issue so that I can install wsl without windows crashing every time.

Hi DaanDW

I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.
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Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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I don't know if this is good or bad but the Minidump folder is empty

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Hi DaanDW

In the C:\Windows folder, is there a very large file named Memory.dmp?
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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There isn't

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Hi DaanDW

Without dump files, it is very hard to find the cause of blue screens and system crashes without data to analyze.

From the description you have provided in your initial posting, the best option is to go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed

Also, if you are overclocking your processor or RAM, disable that.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Alright, thank you for the advice

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Last updated May 7, 2024 Views 1,950 Applies to: