Installation Failure for 2023-10 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5031356) 0x8007000D

Hi. I'm David, and I'm happy to help you.

I suggest doing the following:

Run the Windows Update Troubleshooter.
https://support.microsoft.com/en-us/windows/win...

If it persists, rename the software distribution folders as instructed below:
1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
2. Run the following commands at the Command Prompt one at a time:

net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start bits
net start wuauserv
net start cryptsvc

3. After all these commands are completed, close the Command Prompt window, restart your computer, and then try to update Windows.

If it persists, use the system file checker to repair possible corrupted or missing system files.
1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
2. Run the following commands at the Command Prompt one at a time:

dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth
dism.exe /online /cleanup-image /startcomponentcleanup
sfc /scannow

Note: Pay close attention to the results of the commands. This will help you determine whether the procedure was completed successfully or if there was a problem. If you encounter any problems, let me know the error message that was displayed.

3. Then restart your PC and see if you can update.

If the problem persists, let me know, and I will provide another method.
Feel free to ask back any questions.

Hello.
I have tried all of the above on 2 different devices. They are both still failing to load this update.

Looking on the internet there are several hundreds of reports of people having the same problem.

I suggest you check this update is OK

Hi,

I’m having the same problem. But my C drive is full (red). I’ve followed all the steps of deleting temporary files etc, still not giving me space to download the update. Can you advise of what to do please

Thank you

Am having the same problem with kb5031356, yet, the other kb5031224 downloaded and installed just fine and yesterday another update installed. windows update has tried to installed the update in question several times and failed. I downloaded the update from the microsoft catalog and tried to install it but it failed too. I tried all of the suggestions but found no problems. did not try to reinstall win10 because the other updates are working just fine and I got no errors with win update troubleshooter and sfc and dism. There is something about this update that is not compatible with my desktop win 10 computer yet it downloaded and installed successfully on my laptop computer. And my computer has plenty of space and memory.

You're not alone. I'm having the same issue with my Windows 10 Pro workstation. My parents are also having the same issue with their Windows 10 Pro workstation as well. My Surface Book and Surface 4 tablet running Windows 10 Pro updated just fine though. I saw this sort of thing happen before, eventually Microsoft realized it was something with their update on certain hardware and fixed it.

Same problem here with Windows 10 Pro and plenty of space and memory... idk what to do.

Thanks for your reply. Hope Microsoft gets the message and addresses this problem. My computer with the problem is HP Pavillion desktop that came with win 8.1 and successfully updated to win 10 but it is not compatible with win 11. It works great and I was hoping to keep it going until support ends for win 10. I sorta thought that this update is preparing for win 11 and that it is not compatible with my graphics card or maybe some other hardware on my computer. Hope Microsoft comes up with a fix for this problem and provides a comprehensive update that works on my computer and the many others that I see here and on Reddit that are having the same problem with this update.

Hope that Microsoft comes up with a fix for this problem.

Just noticed that kb5031356 is for 22H2 builds 19044.3570 and 19045.3570 and that my HP pavillion desktop is Win 10 22H2, build 19045.3448. Could this be my problem? And, why is not my build 19045.3448 not up to date? And how do I get it up to date. Maybe some of the earlier updates going to 22H2 did not work properly either??? Just noticed that this update is suppose to update the build to 19045.3570, so guess that is not the problem!!!

I have same issues with Windows 10 21H2. We have tested manually and KB5031356 was failed leaving the SSU installed Servicing Stack 10.0.19041.3562

I have tried 10 machines and 5 were success and 5 were failed.