Install Error 0x8007371b on update Windows 11 Insider Preview

I want to update Insider Preview 10.0.22631.2338 (ni-release) but an error occurs when I reach 85% of the installation, and it shows install error code 0x8007371b. The following is an update failed attachment from Windows Update

and I have tried various things such as troubleshoot, DISM, SFC scan, and many things that many websites say. and I attached the logs from my windows update, I hope this can help me in this matter.

windowsupdate.logs: https://admbeenet-my.sharepoint.com/:u:/g/personal/muhammad_ardiansyah_sman16sby_sch_id/EfqVdxLFgMdNvT1FytPCxOMBkAIKEd0IpC51N7izm2fOIg?e=AJP0w1

Thank You

Ari

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Answer

Kyo - MSFT

Hi MUHAMMAD ARDIANSYAH TRI WIBOWO,

Welcome to Microsoft Community.

We found the following information related to this issue in the log file.

MapToSusHResult mapped Nws error 0x803d0012 to 0x80244022

[{"WebServiceMethodId":4,"Attempts":[{"ErrorCode":-2145107934,"RecoveryAction":6,"RecoveryActionStatusCode":-2145107934,"NetworkLevel":3,"RetryAttempts":[{"StatusCode":-2143485934,"NetworkLevel":3,"IsSystemProxy":true}]}]}], NetworkLevel = InternetAccess

*FAILED* [80070002] wuauengcore.dll, D:\a\_work\1\s\src\Client\lib\util\fileutil.cpp @1030

2023/09/22 20:40:07.7995792 4288 12556 WebServices WS error: There was an error communicating with the endpoint at 'https://fe3cr.delivery.mp.microsoft.com/ClientWebService/client.asmx'.

2023/09/22 20:40:07.7995814 4288 12556 WebServices WS error: The server returned HTTP status code '503 (0x1F7)'.

The symptoms of problems seem to point to the network -related factors.

The update component in your system may not be able to download and integrate different update patch due to damage or other reasons (the connection between the device and the update server).

The Safe Mode only starts the device with limited drivers and services.

Therefore, observing whether it can be updated in security mode is also worth testing.

Start your PC in safe mode in Windows - Microsoft Support

You have tried many ideas, so there are not many choices left for us.

This thread is written by community members and contains scripts for resetting Windows components.

How to : Reset Windows update components in Windows - Microsoft Community

The code in the script comes from the content in this link.

Additional resources for Windows Update - Windows Client | Microsoft Learn

It contains detailed steps for resetting Windows components (if you have not adopted it), including cleaning up cache, restarting services, and re -registration of files.

If the above idea does not work, it'll be recommended to try to use Windows Insider Preview ISO to execute In-place Upgrade, which will update the existing system components.