Incomplete On-Screen Keyboard

Hello Joseph,

 

Thank you for posting your query on Microsoft Community.

 

Sorry for the inconvenience caused.

 

I appreciate if you could answer the below questions to narrow down the issue and to provide you better assistance.

 

1. Did you make any changes to the computer prior to this issue?
2. What is the make and model of the computer?

 

Let us run SFC scan by following the below steps and see if it brings any difference.

 

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

 

The sfc /scannow (System File Checker) command scans all protected system files, and replaces incorrect, corrupted, changed, or damaged versions with correct Microsoft versions.

 

1. Press ‘Windows + X’ keys.
2. Click on ‘Command Prompt (Admin)’ to bring up an elevated command prompt.
Note: Click ‘Yes’ if it prompts for permission.
3. In the command prompt type in the following command and then press Enter.

sfc /scannow

Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

 

I would recommend you to check for latest Windows Updates. Go to Settings > Update & Security > Windows Update > Check for Updates. If you have any pending updates remaining to install, kindly install them and check if it helps.

 

If the issue still persists, provide us the screenshot of the issue for better understanding.

Refer: How to include a screenshot in your post.
http://answers.microsoft.com/en-us/windows/wiki/windows_other-windows_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476a-85a6-b021181be7e4

 

Note: Make sure you hide all the personal information from the screenshot before posting.

 

Hope the information helps. Do reply if you need further assistance.

 

Thank you.

Hi.  I did make a change to my computer before the problem happened.  I installed a game called Spore and that is when the problem started.  I ran system file checker and it didn't say anything was wrong.  My computer is made by Dell and it is an Inspiron 5500.  I'm starting to think that my on-screen keyboard is not the one you think I'm talking about.  This is because my on-screen keyboard looks different than the keyboard I saw when I searched on-screen keyboard windows 10.  Maybe my on-screen keyboard is one thats exclusive to Dell computers.  I will check windows update and see if the problem persists.  Thanks!

Hi,

Thank you for the update.

I would suggest you to check the issue in new user account.

Refer to the link:

http://windows.microsoft.com/en-us/windows-10/create-a-local-user-account-in-windows-10

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.