iDrive version does not work

Just got this new laptop running windows 10 in S mode. I use iDrive for all my backup restores across devices. The version in the MS store does not work - "Internal Server Error". Where do I go to get this fixed ? Do I have to drop out of S mode and download the software directly from the vendor ?

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Time Lady

Independent Advisor

As the App Store version is not working for you then switching out of S-mode may be your only option.
Have you restarted the PC since installing the App?
However you can try these suggestions:
https://www.synoforum.com/threads/idrive-app-ne...
https://www.idrive.com/online-backup-classic-faq

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.
Thoroughly research any product which is mentioned here before you decide to download and install it.

Virginia - Time Lady.

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KarenCounts

The Windows App Store version of iDrive is still not working as of 3/3/2021. When I tried to log in to download my files onto my new computer running Windows 10 in S mode, I got a message saying Internal server error, Try again later. iDrive customer support did not flat out say that the app doesn't work, but their first suggestion was to switch out of S mode.

iDrive version does not work

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