I use yahoo mail. Now, I cannot open links within an e-mail

Original Title - yahoo mail

I use yahoo mail.  It worked great for a long time.  Now, I cannot open links within an e-mail.  If someone gives me an web address within the message and I click on it, it doesn't open.  I don't get any message, it just doesn't open.

Any ideas how to fix this?

Answer
Answer

Hi,

Thank you for contacting Microsoft community.

In order to help you better, could you please confirm a couple of things:

  1. How are you accessing your email through email client app or web based?
  2. Have you tried with different browser?
  3. Is this issue confined only with yahoo account or any other accounts?

I suggest you to try accessing yahoo mail through different web browser and check if the issue persists.

Also I suggest you to clear your browser's cache and temporary internet files to make sure that they are not causing your issue. Please clear your browser's cookies by following the instructions here.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

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Question Info


Last updated February 5, 2025 Views 27,916 Applies to: