I Reset windows 10 but can’t get my pc ready to use

I rest my window10 and after it finish and restart it get me to this page , i fill it and press next then open this page says that there is a problem keeping us from getting my pc ready to use and that an update may resolve the problem , i perss next and connect it to the wi fi then it keep loading says just a moment then it restart again and get me back to the same page again 
 

Question Info


Last updated August 22, 2019 Views 350 Applies to:
Hi Noor

Try disconnecting from the Internet.
Power down, start the computer again then see if you are able to complete the setup.

If that does not work...

Power on and off your computer three times

How do you do that?

Power on, when you see the Windows Logo - power off

Power on, when you see the Windows Logo - power off

Power on, it will then your computer will boot into the Advanced Recovery environment

You might be asked to sign in with your Microsoft Account or Local Account password.

Click Advanced Options
Click Troubleshoot
Click Advanced Options

Click System Restore, see if you can go back to an earlier time.

If not, boot into the recovery environment again, then try performing a startup repair.

If that does not work, boot into the recovery environment, then click 'Go back to previous version of Windows'

If that does not work.

Power on and off your computer three times
On the third time, your computer will boot into the Advanced Recovery environment
Click Advanced Options
Click Troubleshoot
Click Reset this PC
Click Keep my files
Choose your account
Enter your password
Click Continue
Click Reset

If that does not work.

Go to a working computer, download, create a bootable copy, then perform a clean install.

Step 1: How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...

Step 2: How to: Perform a clean install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...

If there are files on the drive you want to recover, see - How to: Perform a Custom install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...

Step 4: how to recover your files from Windows.old:
https://answers.microsoft.com/en-us/windows/for...
Best regards,
Andre Da Costa
Independent Advisor for Directly

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At first thank you very much for replying 

I’ve tried all what you said using the advanced options and nothing has worked because when i reset it at the begining i choose to delete all data so my pervious account has gone too and it gave me a defult0 account that i dont know 

Still i didnt try recover it using another computer , i’ll try follow the instructions you gave me and hope it will work 

thank you again 

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Looking forward to your update Noor
Best regards,
Andre Da Costa
Independent Advisor for Directly

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