I received a call from the 'Windows Security Department" saying they are getting errors and warnings from my computer. Is this real?

Here's the script from the call.

-Blocked numbers are disconnected.

-Real numbers go right to an Operator

"Thanks for calling windows security department, 
still wondering why you recieved a call from us? 
we called you becasue your computer seems to be hijack
and we are getting some errors and warnings from your computer.
please turn on your computer while you are connecting your call to our experts"

 

Question Info


Last updated October 12, 2019 Views 17,251 Applies to:
Don't answer it.

Its a scam, Microsoft does not call anybody to provide technical support for Windows 10:

Warning: There are "Tech Support Scams" pretending to be Windows 10 Support. Please be vigilant. Microsoft never calls users to inform them their license is expiring or troubleshoot problems. Neither should you get an email. Learn more in the following article:

PSA: Beware of Windows 10 Activation Tech Support Scams
http://www.groovypost.com/news/beware-of-window...

Report it:
https://www.microsoft.com/reportascam/


Tech support scams - Windows Defender Security ... - Microsoft
https://www.microsoft.com/en-us/wdsi/threats/su...

Protect yourself from tech support scams - Microsoft Support
https://support.microsoft.com/en-us/help/401340...
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Hello,

That is a phone call scam and I encourage you to not listen to them and block their number. Microsoft Security Department would not call you to inform you of errors on your computer.

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Hi Cyber Report, well done for being suspicious, you would be amazed how many users fall for this!

This is a well known SCAM

All they are trying to do is get control of your PC, they will cause your PC to become corrupt and then require you to pay to have it fixed and even though you might pay them, they will not fix it!

Do not give them Remote Access to your PC
Do not give them any personal details
Do not pay them
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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That's a scam.... It's nothing new.

Please do read the below articles with lots of more information and where you'll find all of your questions answered:

Video from Microsoft Digital Crimes Unit:

Don't Be a Victim of Tech Support Scams
https://www.youtube.com/watch?v=Jvh9TZ-pGRs


Report phone scams

May 4, 2018: I won't participate anymore in MC. Enough is enough.

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