I Have an error with Microsoft store it says "Try That Again . Page could not be loaded" I can't even open an apps that i download on microsoft store

I need help on this issue it always happen everytime

Hi,

The error message that you've encountered can be caused by a corrupted installation. To help you install the application correctly, we suggest that you reset your Windows Store app by following these steps:

  1. Press the Windows key .
  2. Select Settings .
  3. Click on System.
  4. Select Apps & features.
  5. Locate and click Store app.
  6. Click on Advance options.
  7. Click on Reset.

Once the Windows Store app is back and running, relaunch the application that you've just downloaded. If the concern persist, you can visit this link to run the troubleshooter for Windows app.

Send us an update by posting the status of your concern.

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its still cant . it loaded the same page but now different codes but my internet is working well

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It still cannot! sorry for disturbing anyways but i try to do the step but still the same page loaded

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Regarding your concern, we suggest that you check the time and date of your device if it's set correctly. If it's set correctly and your concern still persist, you can follow the methods provided below:

Method 1: Clear Windows Store cache

This method will reset your Windows Store without affecting your account settings or deleting any stored apps.

  1. Press Windows key + R key.
  2. Type in wsreset.exe.
  3. Press the Enter key.
  4. Restart your computer and relaunch Windows Store.

Method 2: Run the SFC scan

SFC scan will automatically detect and repair any corrupted or missing files that may be causing the Windows Store concern that you're experiencing.

  1. Press Windows key + X key.
  2. Click Command Prompt (Admin).
  3. Type in sfc /scannow.
  4. Press the Enter key.
Refer to this link for more information about System File Checker tool.

Let us know if you need further assistance with the steps provided above.

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Sorry it still cannot

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Hi,

There may be a corrupted file in your system. Kindly follow these steps and see if the issue will still persist:

  1. Click Start and type powershell.
  2. Right click Windows PowerShell and select Run as administrator.
  3. If credentials are being requested in the User Account Control dialog box, enter it, confirm that the action it displays is what you want, and then click Continue.
  4. Copy and paste this command in Windows PowerShell: ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml and hit Enter.
  5. Restart your computer to see if changes applied.

Let us know if you have further questions

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I cant open powershell

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Hello,

To isolate the issue, we'd like to know the following:

  • Why can't you open Powershell? Have you tried clicking Start menu and typing Powershell on the search bar?
  • Were you receiving any error messages when opening Powershell on the search bar?

Awaiting your response.

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this happen

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Just to further clarify, are you using an Admin account on your computer?

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Last updated May 18, 2024 Views 39,640 Applies to: