I have a windows XP desktop that wont connect to my belkin router system.

Hi Emily,

 

Thank you for choosing Windows and thanks for providing us an opportunity to assist you.

 

As per the description provided, you are having issues with connecting to network.

 

Do you get any error message when you try to connect to network?

 

Perform steps from the link mentioned below and see if it helps.

How to troubleshoot wireless network connections in Windows XP Service Pack 2 

 

 

Reply to us if you face any issues with connecting to network or any other Windows Issue, and we would be glad to assist you.

 

Have a nice day!

 

Hope this information helps.

 

 

I checked on the internet connection and it said it had issues. we removed the fire wall and reinstalled it and we still don't have internet on the computer.  i am going to do my best to make this look like it makes sense but this is what the computer says.

i am still having issues with connecting with the network of the computer i am trying to hook internet up to . below in bold i will show you what a print screen image i took says. the troubleshoot says that state should be running not what it says now. any help you can give me would really be appriciated.

You've been having this problem since January?!

What that diagnostic information means is that the software included with Windows (Wireless Zero Configuration or wzc) that is supposed to manage your wifi adapter isn't turned on.

There could be several reasons for that, but first ... it's not really common for a desktop to be connected using wifi (unlike laptops, desktop/towers don't usually come with a wifi adapter; you have to buy one yourself).  So ... how do you think that your desktop should be connecting to your router?  By Ethernet cable; USB cable; or wireless?

Please do the following:
Click Start, then click Run, then type the following in the "Open" box and click OK
     msinfo32.exe

When the System Information window opens and has a chance to populate, click in the System Information window and ...

• Click Edit > Select All (or press CTRL+A)
• Click Edit > Copy (or press CTRL+C)
• Open a new Notepad document
• Click in the new Notepad document and Paste (CTRL+V) the data from System Information
• Go back to System Information and click the + next to "Components" then click the + next to "Network" and then click "Adapter"
• Click Edit > Select All (or press CTRL+A)
• Click Edit > Copy (or press CTRL+C)
• Click in the Notepad document and Paste (CTRL+V) the data from System Information after the data you previously pasted there
• Go back to System Information and click "Problem Devices"
• If there is nothing in the right pane for "Problem Devices" type a note to that effect in your Notepad document after the data that you previously pasted there.  Otherwise,
• Click Edit > Select All (or press CTRL+A)
• Click Edit > Copy (or press CTRL+C)
• Click in the Notepad document and Paste (CTRL+V) the data from System Information after the data you previously pasted there

Save the Notepad document.  Copy the Notepad document to a USB flash drive (memory stick).  Bring the USB flash drive to a computer that does have Internet access.  Open the Notepad document and Select All (CTRL+A) and Copy (CTRL+C) and then Paste (CTRL+V) all of the data into your Reply here.

below is what i got when i did what you asked me to do and i bought a wireless adapter stick to go with the router that we have. we have used something similar to this before and have never had problems until now. we had used a verizon wireless card adapter and we switched to a belkin wi fi card so we could use it to connect to the belkin wireless router that we had bought.

I see evidence of your previous Verizon 3G card (direct connection to the Internet via cell network) as well as evidence of your current Belkin USB wifi adapter, but I can't determine its model number. 

What is the model and version of the Belkin wifi adapter?  Is there a power switch on the Belkin adapter?  Is there an LED light on the Belkin?  If so, is it lit? What color?  Is there an icon for the Belkin adapter in your System Notification area (next to the clock in the lower right corner of your monitor)?  What color is it?

I also note that you have not yet installed service pack 3 for Windows XP, despite the fact that it came out years ago.  Your system has been vulnerable to attack ...

On the other hand, you have an AMD processor ... and there was an issue with installing service pack 3 on computers with AMD processors, although it's my understanding that this problem was only for HP/Compaq computers with AMD processors, and that your Dell shouldn't have the problem.

For now, let's let the sp3 issue slide for a while.

Surprisingly, there doesn't appear to be an Ethernet network adapter present, although one of these certainly would have been originally part of this computer.  Did you have a hardware problem with this computer in the past the required the replacement and/or removal of some hardware components?  Have you disabled the on-board Ethernet connection in the BIOS setup?  Have you ever tried connecting this desktop to your router with an Ethernet cable? If so, with what result?

I suspect that your connection problem is related to McAfee.  Are you currently using a McAfee product as your antivirus?  If not, please list all of the security software programs installed, including both names and versions.

Ideally, I'd suggest that you remove all McAfee software using the McAfee Consumer Products Removal Tool (download this using another computer and copy it to a USB flash drive for use on the non-connected computer).  You should install another antivirus before connecting to the Internet.  For example:

For a PC that has no Internet Access, installation can be performed by downloading the appropriate installer from  the official MSE download page. Select Locales and Languages to pick the version you need.

Be sure that you have removed all other security from the PC first except for the Windows Firewall. If Defender is installed and it is XP, remove Defender, too.

Once you have installed MSE, it will immediately need the definitions and latest engine - download them from here - https://www.microsoft.com/security/portal/Definitions/ADL.aspx

Save the installer and the definitions file to a USB flash drive to carry them to the PC without network access.

lf you'd like to proceed incrementally, you should at least uninstall the McAfee NDIS NDIS Intermediate Miniport adapter.  See directions here --> https://kc.mcafee.com/corporate/index?page=content&id=KB51676

Once you have done all of that, reboot and then open Device Manager (Start > Run > devmgmt.msc > OK)
Click the + next to "Network adapters" and list in your Reply all of the entries there.  Also, list any entry (whether in Network adapters or elsewhere in Device Manage) that shows a warning icon (yellow circle with black exclamation point).

What is the status of your connectability at this point?

adapter version is n150 model is f9l1001v1