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i have 2 problems one is relating to browser and one relating windows

i just started to have a problem where any browser randomly goes back one link if i am on youtube and click a video a few minutes later it sends me back to youtube home screen it happens in any website please help i even factory reset and downloaded chrome again but it still kept happening also randomly my taskbar stops working and i can't click any other apps or open them and can't click any other apps that are already open so like if i was using chrome and had microsoft store open i can't click it please help me i have factory reset but both of the problems wern't resolved i did malware scans i changed browser i checked windows updates but nothing worked

Hi, I am Dave, I will help you with this.

If the Windows reset did not resolve the problems you are experiencing, the best option is to perform an in-place repair with the Windows 10 ISO.

Please follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

Click this link:
https://www.microsoft.com/en-us/software-downlo...
to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO, not USB

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.
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i followed the steps but it didn't fix it

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Last updated March 27, 2025 Views 11 Applies to: