Hi,
Thank you for keeping us updated on this query. We apologize for the delay in response.
The Blue Screen error usually occurs when a serious problem causes the computer to shut down or restart unexpectedly. This type of errors usually happens when there are some driver issues on the computer. However, it might also
be due to some other software/hardware reasons.
In this case, the System Thread Exception Not Handled error seems to be due to the incompatible or old graphics card drivers on the computer.
In order to fix this issue, the computer must be restarted in safe mode. Once after booting the computer in Safe Mode, you have to uninstall the incompatible device driver from the Device Manager, and then download and install the latest drivers from
the manufacturer’s website.
Boot the computer in Safe Mode, and check if the issue is resolved.
Safe mode is a diagnostic mode that starts your computer with limited drivers necessary to run Windows. The words
Safe Mode appear in the corners of your monitor to identify which Windows mode you are using.
Step 1: Use the power button on the sign-in screen to
Shift + Restart. This will take you to the recovery boot menu.
Step 2: Click Troubleshoot,
Advanced options, Startup settings.
You then see a list where you can choose Safe Mode or Safe Mode with Networking (depending on whether you think you’ll need the Internet).
To know more about Safe mode, following is an article on
Windows Startup Settings (including safe mode):
http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
Hope this helps!
Get back to us if you have queries regarding Windows, we will be happy to help you.
Thank you,
Microsoft Community.